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Find a house cleaner near you

19 near you

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

What should I ask a house cleaner or maid before hiring them?

There are many questions to ask a cleaning service before you hire them to make sure they’re the right fit. These questions might include:

  • How much do you charge?
  • How do you set your prices -- per hour or per square foot? Or, do you charge a flat rate?
  • What is your past work experience? Can I see a list of references?
  • Are you accustomed to working with different home or apartment types and sizes?
  • Can you work with children or pets in the house?
  • What types of cleaning products do you use?
  • Do you bring your own cleaning supplies and products?
  • How often can you clean my home?
  • Is there anything you recommend I do (or don't do) to my home before you arrive?

For more tips on how to hire the best maid or house cleaning service, read our smart hiring guide.

How much is a house cleaning?

The national average cost for house cleaning ranges between $25 and $50 per hour, per cleaner. However, the cost of house cleaning services near you might be different.

House cleaning prices vary based on how many square feet your home is, how dirty your house gets and how often the cleaning service comes. And, prices can be lower in areas with a lower cost of living, higher in big cities or affluent regions.

Some companies charge a set amount — such as 5 cents — per square foot, with a minimum amount, such as $100. You may save money by increasing the frequency of your house cleaning visits. Often a company will charge you less per cleaning when you schedule more cleanings per month. The cost advantage rewards your loyalty, and also reflects the fact that more frequent cleanings make it easier to maintain a high level of cleanliness in your home. A housecleaning service may charge more for the first visit or for one-time services than for recurring cleanings.

To learn more about the cost of house cleaning, visit our House Cleaning Cost Guide.

Reviews for Ashburn house cleaners
Denetria H.
First Time Having my house Deep cleaned since moving in a year ago! I am impressed from top to bottom! House looks and smells new! Look forward to having them return!
Yaya MaidsYaya Maids
Adrian J.
I’m so happy with the results! Do you self a favor and give her the opportunity to clean your house. Excellent results
Monzon Cleaning Service LLCMonzon Cleaning Service LLC
Kendra H.
I would highly recommend Z’s cleaning and janitorial services. Z was punctual and did a great deep cleaning job on my home. The house looked brand new when she was done. Her prices are also very reasonable.
Z’s Cleaning and Janitorial Services LLC.Z’s Cleaning and Janitorial Services LLC.
Melanie S.
They did great quality work, cleaned everywhere and everything I asked and did a great job. I have a large German shepherd and after they left the house was so clean you would have never known that a dog lived there. Would recommend them to others
Z’s Cleaning and Janitorial Services LLC.Z’s Cleaning and Janitorial Services LLC.
May E.
Ms. Teresa did an awesome job cleaning our house especially the areas that needed the most attention. She was on time and very polite. I will be hiring her again in the future!
Teresa's house cleaning servicesTeresa's house cleaning services
Yvonne L.
I scheduled this company for a move out clean (a tenant moved out of a rental property) after reading the stellar reviews and was sadly disappointed. I paid for the service (with a tip) before inspecting and that was my first mistake. When I walked in the house smelled AMAZING but the cleaning was subpar. I reached out to the owner and he stopped by to see check on my complaint. He started cleaning and had the person who initially “cleaned” the house come back. She stated that what was left on the walls were stains (and some were) but I was able to take a Clorox wipe and wipe quite a few of these “stains” off. The windows were barely touched (which I paid for that service), the baseboards were dirty, the doors still had fingerprints on them and the outside of the cabinet doors were dusty. The one thing she did well was clean the refrigerators. I wouldn’t recommend this company for a move out clean however they might perform better services on a regular maintenance clean.
Monzon Cleaning Service LLCMonzon Cleaning Service LLC
Rebecca S.
We hired NIDIA'S EXPRESS MAID SERVICE for house cleaning,The Girls cleaned my home very fast and make sure all the dust balls that had accumulated even in the corners were gone everything looked good and shine again, all I can say is NIDIA'S EXPRESS MAID IS THE BEST CLEANING SERVICE IN THE 'DMV' AREA We are very happy with the work they did! we will certainly use them again. if you are looking for a great value and exellent service then this is the company you should hire for your next cleaning job..
Nidia’s Express Maid ServiceNidia’s Express Maid Service
Wanda B.
Lesly cleaned my entire house all three levels, 3.5 baths and 4 BR. She did an outstanding job and ensured all rooms were dust free, vacuum or moped floors. Everything looks and smells refreshed . I will definitely call Lesly for future services. Thank you..
Lesly house keeping LLCLesly house keeping LLC
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Why you should hire a house cleaner

Hiring a professional house cleaning service can be worth the investment, whether you need someone to clean your one-bedroom apartment or four-bedroom house. You can receive services on an agreed schedule, like monthly or weekly house cleaning. And many house cleaners and maid services offer different services, such as deep cleanings and move-out cleanings. Compare the best house cleaners in your area. Find out what customers had to say in their reviews, and ask a few house cleaners for a free price quote before hiring a pro.

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