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Find house cleaning services near you

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

Should I hire a move-out cleaning service or do it myself?

You may benefit from hiring a professional move-out cleaning service, depending on your budget, time frame and whether you will be getting a deposit back. Hiring a cleaning service takes the stress out of your move. But if you’ve had your house regularly deep-cleaned, or if your landlord will charge you for cleaning anyway, you can save costs by DIY-ing it.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

How much does it cost to deep clean a house?

Deep cleaning a house goes beyond the surface level to clear out the dust, grime and gunk that’s collecting on the fan blades, hiding in the blinds, and built up inside the refrigerator drawers. Deep cleaning of a home or apartment costs more than regular house cleaning because it takes more time, effort, and cleaning products. You may choose to have a deep cleaning once or several times a year in addition to your standard cleaning services. You may have a one-time deep cleaning to prepare for company or to clean after a house party. Companies may charge an hourly rate or a price per square foot, or may offer you a flat rate after they have visited your home and estimated work time. The national average house cleaning price is $110-$150, with rates ranging higher for deep-cleaning services. Here are some examples of how a company may calculate their deep-cleaning prices:

  • 10 cents per square foot (compared with 5 cents per square foot for standard house cleaning).
  • $300 for a 3,000-square-foot home.
  • $25 per hour per worker for deep-cleaning services.

How do I choose the best house cleaning service?

When searching for the best house cleaning service near you, consider the depth of your cleaning needs, your budget and the size and condition of your home. Read reviews from verified customers of any cleaning service that you’re looking to hire. Also, check out the reviewers’ photos and do background checks on reviewers to ensure they’re not employed by established cleaning firms or maid agencies. 

When viewing house cleaners on Thumbtack, you might see a Top Pro badge. This indicates that the service is one of the most popular and highly-rated professionals using the platform.

Reviews for Ashburn house cleaners
Ashley D.
Sita did an amazing job cleaning my house. I requested a deep clean, and my house was spotless!
Sita cleaningSita cleaning
Vikash M.
Came home to a clean house
H&T Cleaning Services LLCH&T Cleaning Services LLC
Derrick W.
MA Cleaning services did an excellent job cleaning our house.
MA Cleaning & junk removal   Services LLCMA Cleaning & junk removal Services LLC
Thumbtack Customer
i cannot say enough good things about MA Cleaning services. after their initial clean, i hired them to clean my house every other week. very pleased with how clean my house is!
MA Cleaning & junk removal   Services LLCMA Cleaning & junk removal Services LLC
Alex L.
Joe helped us out with a move out clean in preparation to put our house on the market. We had an open house the same day he cleaned and an offer on our house two days later! He took the time to deep clean and pay attention to details to make sure our house looked amazing!
NC Total Clean.com - Joe C.NC Total Clean.com - Joe C.
Kelly E.
Great experience! House is super clean!
Vania’s Brazilian Cleaning Service!Vania’s Brazilian Cleaning Service!
Jaldeep P.
Lucas and his co worker both are highly recommended for house cleaning. They did good work at our house. Will definitely consider them for next cleaning.
dirtfree cleaningdirtfree cleaning
Tara G.
I hired Simply Clean for a deep clean of my house. Our house looks amazing and I plan to use them again for regular cleanings going forward. I currently WFH due to the pandemic and I was easily able to while the cleaning was occurring. Fast response times, super nice, and very professional. I highly recommend Simply Clean if you are looking for a house cleaner.
Simply Clean of Charlotte IncSimply Clean of Charlotte Inc
Charaun M.
I love how clean my house was after Vania and her team came to clean. Vania was very professional and knowledgeable. She answered all of my questions and responded to my text right away. Adriana cleaned my house and she was fast, very friendly, and left my house looking spotless, and it smelled amazing. I would recommend Vania’s Brazilian House Cleaning to anyone who is looking for a spotless house, fast and friendly service, and all at a reasonable price.
Vania’s Brazilian Cleaning Service!Vania’s Brazilian Cleaning Service!
Parker W.
Super clean house thanks for your services!
Adon Cleaning  ServiceAdon Cleaning Service
Shelley C.
So happy for my super clean house!
Maid Knows Best LLCMaid Knows Best LLC
Kyle S.
They deep cleaned my house very well!
Simply Clean of Charlotte IncSimply Clean of Charlotte Inc
Cindy S.
I recommend Yazmin because her work was amazing,my house is clean and nice.She is very responsible,she did brake any of my glass.The house look and smell so good,I recommend her for house cleaning.
Yazmin house cleaningYazmin house cleaning
Liane H.
Cristiane did a fabulous job cleaning my house- so thorough and focused. And the house smelled amazing!!
Cristiane De LimaCristiane De Lima
Julie B.
Atlas Cleaning did a wonderful job with a move out clean at our house. The house looked and smelled amazing. communication and payment was very easy with their online forms and portal. Would definitely recommend for one time or ongoing cleaning!
Atlas Cleaning SolutionsAtlas Cleaning Solutions
Jack C.
I have tried several different house cleaning services throughout the years. None of them come close to Roseane House Cleaning. They do excellent work everytime. Always on time and very courteous. They always do more than what's expected. I highly recommend trying Roseane House Cleaning.
RPBCleaning Service.RPBCleaning Service.
Nicole A.
Christiane was punctual. She did an amazing job cleaning my home today. She is kind, professional, and did an amazing job! My house is the cleanest it has ever been. I will definitely have her cleaning my house every 2 weeks. If you need your house cleaned call Christiane!
Cristiane De LimaCristiane De Lima
Victoria S.
They were on time and did a great job! House is very clean and smells great. Appreciate the quick responses when scheduling. Will definitely reach out for additional house cleanings. Thanks again!!
Payne’s Cleaning SolutionsPayne’s Cleaning Solutions
Jennifer R.
House looked amazing and so clean! Thank you!
Crystal Clean Cleaning Services LLCCrystal Clean Cleaning Services LLC
Styledby W.
House was very clean! Will definitely use this service again
Helping Hands Cleaning ServiceHelping Hands Cleaning Service
Gang N.
Hired to clean a big house. Very good value.
Rafaelas cleaning servicesRafaelas cleaning services
Aj D.
The wonderful ladies and XP Clean Solutions did a tremendous job of cleaning the house. They where so flexible with the craziness of us getting our house set up to sell. They cleaned everything from the stuff you would expect to the things you don’t think of. I was so surprised of the attention to detail and the quality of work. We Will be hiring again to clean the new house when we are ready!
XP Clean SolutionXP Clean Solution
Hannele B.
The cleaning ladies were great, thorough and quick. House is spotless.
DJO Home CleaningDJO Home Cleaning
Beau R.
Did a great job cleaning the house. Very responsive and punctual!
MNM IRIARTE SERVICES LLCMNM IRIARTE SERVICES LLC
April D.
The Cleaning Couple did an amazing move-out clean in my house! I will definitely use them again.
Cleaner CoupleCleaner Couple
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What you need to know about house cleaning companies & services.

Professional cleaning services vary depending on the company, but they all have the same goal: relieve the homeowner from the burden of day-to-day and special occasion cleaning tasks. 

Common cleaning services.

Here are just a few house cleaning chores that professional cleaning services offer:

  • Window washing
  • Oven cleaning
  • Fridge cleaning
  • Cobweb removal
  • Floor sweeping and mopping
  • Vacuuming
  • Toilet, shower and tub cleaning
  • Bed linen replacement
  • Pet hair removal
  • Blinds and baseboard dusting 
  • Blinds and baseboard dusting Blinds and baseboard dusting 
  • Countertops, furniture and cabinet cleaning

What are the different types of house cleaning?

There are several services offered by professional house cleaning companies, each suited for a different purpose. Some of the most popular types of house cleaning include:

  • General or regular cleaning, which is a basic cleaning typically done on a weekly or monthly basis
  • Deep cleaning, a detailed cleaning with more intensive work than a standard clean.
  • Move-in and move-out cleaning, another detailed service that prepares a home for residents moving in or out.
  • Green house cleaning, which is a service that uses environmentally friendly cleaning supplies and products.

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time house cleaning services.

Benefits of hiring house cleaning services.

Hiring a house cleaning service allows you to enjoy your home and focus on doing other tasks. Whether you have a demanding job, are juggling the needs of a large family or just want to experience the serenity of a clean home, hiring a house cleaning service can help. 

Questions to ask house cleaners.

Before you hire a house cleaner, be sure to ask them a few questions. For example:

  • What’s included in your services?
  • Do you charge extra for any other cleaning services?
  • Are you comfortable working in homes with pets?
  • How flexible is the cleaning schedule? For example, can we skip a few days or a week if we are away on vacation?
  • Do you have any specific cleaning recommendations for my home?
  • Will you bring cleaning equipment and cleaning products, or will you use mine?

How to get house cleaning cost estimates.

You can get a variety of price and cost estimates from house cleaners near you on Thumbtack. Here, you'll find a number of professional cleaning services as well as their reviews from customers, photos of homes they’ve cleaned and more details about their services. 

How to find the best house cleaners near you.

Finding the best house cleaning services is a matter of figuring out what you need and finding a professional who meets your requirements. Start by choosing house cleaners with high ratings and mostly positive reviews. Then, get price estimates from several cleaners near you.

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