House Cleaning

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Find house cleaning services near you

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

How do I choose the best house cleaning service?

When searching for the best house cleaning service near you, consider the depth of your cleaning needs, your budget and the size and condition of your home. Read reviews from verified customers of any cleaning service that you’re looking to hire. Also, check out the reviewers’ photos and do background checks on reviewers to ensure they’re not employed by established cleaning firms or maid agencies. 

When viewing house cleaners on Thumbtack, you might see a Top Pro badge. This indicates that the service is one of the most popular and highly-rated professionals using the platform.

How do I prepare for a house cleaner?

There are several things you can do in preparation for a house cleaning to improve the efficiency and quality of the job. If you’re unfamiliar with a cleaning service, hiding and locking away any obvious valuables lying around can offer great peace of mind.

Depending on the preference of the cleaner, you may need to lock up your pets before the cleaners arrive. Washing dishes and decluttering the house allows a house cleaner to do their job more effectively. And leaving special notes for the cleaners about certain areas in your home that need attention is also helpful.

Ask house cleaners near you about their tips to help you prepare for their services. 

How much should you tip maids or cleaning services?

Tipping between 15 and 20 percent is considered an appropriate tip for maids and house cleaners — just as it would with a barber, food delivery driver or taxi operator. During the holidays, you might want to consider tipping a bit more. 

It’s important to note that some housekeeping and maid services might include a tip within the service fee, which should be explained to you in the service contract. Talk to house cleaners in your area to find out what's included in their fees.

How often should you have your house cleaned?

The frequency you should have your house cleaned depends on several factors, and the best professional house cleaner can give you a rough estimate of costs so you can budget how often you need someone to clean your home. 

Daily house cleaning may be necessary if you have a home with a large number of bedrooms with young children and kids, although other homeowners may benefit from weekly house cleaning. A weekly cleaner can clean the bathroom, kitchen, do laundry, vacuum and mop. An occasional deep house cleaning is most beneficial for people who have recently renovated a home or are looking to do a spring clean. 

Reviews for Ashburn house cleaners
Mubina S.
This was my first experience with the deep house cleaning service. I was extremely impressed with Lisa and her team. They made my house sparkling clean and took care of all my cleaning needs. I would recommend this team to anyone who is looking to get their house cleaned and dust free.
United Home Cleaning LLCUnited Home Cleaning LLC
Subrina L.
Janaina has done a fantastic job cleaning my rental property left in a mess by my ex-tenant. She did the cleaning twice and finally got my house back to a clean and nice house! She is very detailed oriented and her work quality is beyond my expectation. Very satisfied and happy to recommend her to anyone that needs cleaning of the house.
Frazao Cleaning ServiceFrazao Cleaning Service
Nevada T.
This duo exceeded my expectations. My house was a wreck and these two cleaned until it was spotless. I highly recommend them!
iiScrub LLCiiScrub LLC
Thumbtack Customer
It was an all day affair from 9:30 to 5pm. The house was well cleaned. Another person was needed on the initial visit!
Happy Home CleaningHappy Home Cleaning
Shafiq M.
It was a pleasure working with Luis and his mom! They were better than any other cleaners we hired, I highly recommend them! You won’t regret it at all! They are my go-to cleaners now and if you are planning on getting your house cleaned, you wont find anyone better than PG Services!
Bardis s.
They are awesome!!!! The laundry room and the fridge of my new house was like trash-pits. They did a splendid job at cleaning them. I totally recommend them. You guys are the best!!
Spot Of Perfection CleaningSpot Of Perfection Cleaning
Kassie H.
I am so thankful we found Classy Lady Cleaning! We needed a one time deep clean, and now our house looks brand new again. Everything is shinning and all the dust, crumbs, and mold is gone! I’m now asking for a monthly service I’m so happy with it. Thank you!
Classy Lady Cleaning and Organizational ServicesClassy Lady Cleaning and Organizational Services
Brad H.
They did a great job cleaning the house we are very pleased with their service. They were very friendly as well we had great conversation while they were getting the job done. I highly recommend their service.
GJB Property Enterprises, LLC.GJB Property Enterprises, LLC.
Adeela N.
Awesome awesome awesome! They did an amazing job with our move out cleaning and even cleaner features in the home that I would have overlooked! The house looked better than when we moved in it! Would certainly recommend them to any and everyone! Thank you, Tiffany for your diligent work and professionalism especially during this sensitive time.
Rare Perfection Cleaning LLCRare Perfection Cleaning LLC
Tully Jasimine M.
The ladies were able to clean the house in under the time quoted but that did not diminish the quality. We hired them to clean a new home and the previous owner had a cat. There was no cat hair to be seen and I have severe allergies so I would have known if they missed a spot. Excellent work queen bees! I will be looking into booking them on a monthly basis.
2 Bees And A Broom2 Bees And A Broom
Che C.
I have used house keepers in the past but none compares to Esme Cleaning! She did a remarkable job and her prices were affordable and fair. Highly recommended!!! I will not use anyone but Esme from now on. Customer service means everything to me and additional reason why I will continue to go back.
Esmé Cleaning Co.Esmé Cleaning Co.
Alishia R.
They did an amazing job! Even was able to bump the time up earlier and finished in a timely manner. Both of them were also very nice and thoroughly made sure my house was spotless. I have already booked them for another cleaning, I highly recommend you use their services! Fair price and well worth it!
Dalias ServicesDalias Services
Marnelle A.
KiKi has a great personality that makes it easy to open your home and not feel bad about showing your cleaning deficiencies. I scheduled for a deep cleaning of my home on the first visit. She didn't get to everything as my home was a total hot mess. I have a realistic understanding that it will take time to get the results I want. But, I felt the difference where she did do her magic. She made sure to hit all my hot spots that really bothered me about my house. That made all the difference. I'm a night cleaner so I can stay up overnight until 4 or 5 am. Instead, I went to bed at a decent hour around 11:30 PM.
K’s Cleaning ServiceK’s Cleaning Service
Marnelle A.
Jasmine is very detail oriented and can do a real deep cleaning. She will spend extra time in the trouble areas. She gets things done. She's very pleasant to be around and has a positive energy. I feel comfortable inviting her into my house. She also provides organizational services. She's currently working on my severely cluttered garage with a lot of items from several deceased family members. I can't tell you how much better I feel after she visits. There are a lot of items in the garage but she goes through it quickly while still being sensitive to the fact that I have some very personal items commingled in the mess.
Miss Jays Marvelous MaidsMiss Jays Marvelous Maids
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What you need to know about house cleaning companies & services.

Professional cleaning services vary depending on the company, but they all have the same goal: relieve the homeowner from the burden of day-to-day and special occasion cleaning tasks. 

Common cleaning services.

Here are just a few house cleaning chores that professional cleaning services offer:

  • Window washing
  • Oven cleaning
  • Fridge cleaning
  • Cobweb removal
  • Floor sweeping and mopping
  • Vacuuming
  • Toilet, shower and tub cleaning
  • Bed linen replacement
  • Pet hair removal
  • Blinds and baseboard dusting 
  • Blinds and baseboard dusting Blinds and baseboard dusting 
  • Countertops, furniture and cabinet cleaning

What are the different types of house cleaning?

There are several services offered by professional house cleaning companies, each suited for a different purpose. Some of the most popular types of house cleaning include:

  • General or regular cleaning, which is a basic cleaning typically done on a weekly or monthly basis
  • Deep cleaning, a detailed cleaning with more intensive work than a standard clean.
  • Move-in and move-out cleaning, another detailed service that prepares a home for residents moving in or out.
  • Green house cleaning, which is a service that uses environmentally friendly cleaning supplies and products.

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time house cleaning services.

Benefits of hiring house cleaning services.

Hiring a house cleaning service allows you to enjoy your home and focus on doing other tasks. Whether you have a demanding job, are juggling the needs of a large family or just want to experience the serenity of a clean home, hiring a house cleaning service can help. 

Questions to ask house cleaners.

Before you hire a house cleaner, be sure to ask them a few questions. For example:

  • What’s included in your services?
  • Do you charge extra for any other cleaning services?
  • Are you comfortable working in homes with pets?
  • How flexible is the cleaning schedule? For example, can we skip a few days or a week if we are away on vacation?
  • Do you have any specific cleaning recommendations for my home?
  • Will you bring cleaning equipment and cleaning products, or will you use mine?

How to get house cleaning cost estimates.

You can get a variety of price and cost estimates from house cleaners near you on Thumbtack. Here, you'll find a number of professional cleaning services as well as their reviews from customers, photos of homes they’ve cleaned and more details about their services. 

How to find the best house cleaners near you.

Finding the best house cleaning services is a matter of figuring out what you need and finding a professional who meets your requirements. Start by choosing house cleaners with high ratings and mostly positive reviews. Then, get price estimates from several cleaners near you.

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