"I was able to save almost $200 for my screen replacement, and use a loaner laptop (newer model macbook) while mine was being repaired. I was given the option to have a brand new screen installed, or have a used screen installed. As mentioned above, the staff at DotSight were very transparent with the whole process and detailed where the screens would be coming from, and the price, quantity, and grading process used for each type of used screen. I was told exactly what I would be paying for, and how much I would be paying for the parts and labor. I picked my laptop up today and it was in perfect condition, and it was evident that the staff even took the time to wipe down the keyboard and the rest of the laptop. I would not have been able to tell that the screen installed had been used before. All in all, the experience with DotSight was great. From the start, the staff made it known that they were on my side and were patient and thorough in answering every question I had (which I had many of since I was so skeptical). Do yourself a favor and save yourself money and time with DotSight!"