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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do movers cost?

When accounting for moving costs, you can generally expect to pay around $30 to $50 per mover, per hour. However, these costs could change and you should compare movers in your city to estimate the true cost of your move.

Moving companies usually provide a team of at least two individuals depending on the size of the job and the objects to be moved. This hourly rate also changes with driving distance. And, moving specialty objects such as pianos can also drive up the cost. Some moving companies may provide a free estimate even offer a flat rate if the job.

For more information on moving costs, read Thumbtack’s cost guide on movers.

Can I use digital payments to pay for moving services?

Most local moving companies are likely to accept some form of digital payment. Particularly with the COVID-19 pandemic, more companies are likely to conduct transactions through platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and more. 

To ensure the mover accepts a platform you can use, you can peruse the mover’s online profile and see what is listed there. You can also ask the mover about payment policies during a consultation call.

What’s the best way to set up a consultation or an appointment with a mover during the COVID-19 pandemic?

If you’re trying to set up a consultation or an appointment with a mover during the COVID-19 pandemic, make sure to use digital tools to avoid exposure. When searching for movers online, ask if they’d be willing to do a video chat to assess the size of your move. This will be in place of the typical “walk-through” they perform, and they may be able to give you a price quote. You can also discuss safe strategies for completing the job during your call or video chat.

How can I find out if a mover is considered an essential COVID-19 service provider?

Your local city or state’s government website is a great resource if you’re trying to figure out whether a mover is considered an essential service provider during the COVID-19 pandemic.

For a source of national guidelines, visit the CISA website’s Identifying Critical Infrastructure During COVID-19. On this page, you’ll find 16 categories of critical infrastructure sectors. But note that some -- not all --  jurisdictions follow CISA’s definitions of critical infrastructure. 

Do movers offer remote or virtual services?

Movers generally need to be present to do their job. But if you come across a mover’s profile that states they’re offering remote services, you can contact them to see what those services include. 

Does a mover need to enter my home?

A mover will likely need to enter your home -- unless you’ve placed all of your belongings outside beforehand. To stay safe during the COVID-19 pandemic, you might to consider keeping all (or most) of the work outside and/or having at-risk individuals leave the house while the movers work. 

You can minimize exposure by doing a preliminary walk-through by video call instead of in person. Discuss your options with the top movers near you before hiring one.

Are there ways to be safe if I hire a mover when social distancing?

If you decide to hire a mover, consider making adjustments to accommodate current guidelines. This may involve staying outside while the mover works inside your home or letting the mover handle only parts of the move.

It’s important to follow social distancing guidelines while performing any service work. For example, do not make physical contact with the movers, maintain at least 6 feet of distance between you at all times, and use digital payments instead of cash or a check.

What is considered a local move vs. a long-distance move?

Local moves are among the most common moves. Unlike a long-distance move, a local move is typically less than 50 miles and does not cross state lines. Generally, a local move only takes one day, and movers tend to charge by the hour. 

The definition of a long-distance move may vary depending on the moving company. Generally, a long-distance considered to be any move of 400 miles or more. However, some say a long-distance move is over 50-100 miles. 

Local Move

A move under 50 miles

Long-Distance Move

A move over 50-100 miles or over 400 miles; may also be called an “interstate move” or “out-of-state move”

Out-of-State Move

A move that crosses state lines; may also be called an “interstate move” or “long-distance move”

Interstate Move

A move that crosses state lines; may also be called an “out-of-state move” or “long-distance move”

Intrastate Move

A move that begins and ends in the same state, typically beyond 50 miles

Interstate moves require additional legal preparation and will incur additional costs for distance, the amount and weight of your items, the preparation required and various other factors. Moving companies tend to do an initial weighing of the truck, which you should be present for.

A move that crosses state lines is considered an interstate move or an out-of-state move. Contrast this with an intrastate move, which begins and ends in the same state, but is typically above 50 miles. 

To determine whether your move is local or long-distance, contact the best movers in your area.

 

 

How much does it cost for long-distance movers?

Long-distance movers transport your belongings across the country for you. No more renting a trailer and road-tripping from state to state with your entire house hitched to your bumper. Long-distance movers make the move happen so you can fly to your new home, suitcase in hand, and wait for your furniture to arrive. Nationally, the average price range for long-distance movers is $1,490-$2,230. The distance you are moving and the number of cubic feet the movers have to transport will both affect cost. Another factor in long-distance moving costs is whether you choose to pay for an exclusive move or a consolidated move.

In an exclusive move, which is more expensive, your belongings are the only cargo on the moving truck. The movers travel directly to your new house and deliver your belongings on a scheduled day. A consolidated move is more affordable because the movers transport your belongings along with those of other people, saving them time and gas — which means you save money. The downside is that your belongings typically arrive with a two-week delivery window rather than on a prescheduled day. Read reviews to make sure you can trust the company with your possessions to ensure a peaceful moving process.

Can you move furniture by yourself?

You might be able to move smaller items like nightstands, small desks, chairs and small tables by yourself. However, it’s best to get a professional mover near you to move larger items such as couches, dressers, armoires and televisions. 

If you do decide to move furniture by yourself, carefully lift and lower items and take your time.

Reviews for Ashburn movers
Susie B.
We had a great moving experience would highly recommend them to anyone in need of movers. They arrived on time, were extremely professional and moved quickly!
Great Nation MovingGreat Nation Moving
Shelby S.
I was under the impression I was hiring someone to do a professional piano moving for our piano we just purchased. This was not piano movers, this was just 2 guys and a box truck with no knowledge of how to move a piano. They also only sent 2 men to move a upright piano and my husband and friend had to help move it. (This defeated the point of us hiring movers) it was a total waste of money and a horrible experience. Hire a pro!!!! The piano was built in 1900 and the movers didn't even take the time to cover it in a moving blanket. They scuffed the front with white paint. The movers also backed the truck into the door leaving a dent. All this trouble and they only offered me a small discount. I'm very disappointed.
NK MOVERS & RENTALSNK MOVERS & RENTALS
Barbara L.
Professional, excellent work quality! For an office move, I highly recommend Great Nation Moving.
Great Nation MovingGreat Nation Moving
Albert C.
I had a great experience with My Movers. The move was quick. It took less than 2 h to move all of my furniture and boxes from a 3rd floor 1-bedroom apartment to a 3-level townhouse. The movers worked hard and quickly, and they were good at communications. The price the company quoted was fair and accurate, and they did include equipment and furniture wrapping materials as they said in the quote. I will definitely consider using My Movers again in my future moves!
My Movers LLCMy Movers LLC
Lisa G.
The movers were very professional and punctual, as well as timely in answering questions. They provided a quality move of our instrument at a good value.
Lewis Piano Movers, LLCLewis Piano Movers, LLC
Thumbtack Customer
Great experience, movers arrived promptly on time ready to go, after some direction everything moved quickly, David called to check in on progress and how everything was going. Only complaint was the truck was just slightly too small to fit everything, but the movers packed up the truck as much as it could go, all furniture was shrink wrapped and carefully moved. Movers also did a good job taking apart whatever furniture we had quickly and putting it back together after the move. Overall great experience, upfront pricing as promised, would use again and recommend
Your Friends with a TruckYour Friends with a Truck
Jackson B.
Fantastic movers. They were early, worked quickly and made everything simple. Will absolutely refer them to anyone who needs movers in the area.
My Movers LLCMy Movers LLC
Spencer B.
So glad I decided to hire movers. Team was great and made the move into our new home so simple. Thank you!!
Your Friends with a TruckYour Friends with a Truck
Keesha W.
The movers did an excellent job.
Name Your Price MoversName Your Price Movers
Shivendra T.
I would highly recommend MNGMOVERS for your moving project. I hired them for a local move, and found their work quality and punctuality to be exceptional.
MNGMOVERSMNGMOVERS
Thumbtack Customer
The movers were professional and fast. I budgeted for 8 hours and they only needed 4. They made the last leg of my move seamless and great. No complaints!!
Your Friends with a TruckYour Friends with a Truck
Ajay K.
Great experience right from the get go. Very professional and did a fantastic job of packing and moving stuff for my long distance move. Highly recommend!
Dulles Logistics and RentalsDulles Logistics and Rentals
Matt D.
I contacted Your Friends with a Truck approximately one week prior to moving. David responded immediately, was extremely responsive and flexible. The movers arrived on time and made quick work of loading my apartment. Everything was packed extremely way and the move was seamless. I would highly recommend their service.
Your Friends with a TruckYour Friends with a Truck
Kerriann F.
The team at Friends with a Truck is absolutely outstanding. We merged two homes into one and the move was a breeze due to Friends with a Truck! They are responsive, thoughtful, prompt, and efficient. They truly know what they are doing, quite professional. They pay attention to detail and their surroundings, they know & truly understand moving. I will not move without them!
Your Friends with a TruckYour Friends with a Truck
Thumbtack Customer
resided in Baltimore City, and I saw the flyers around my work area in the DC metro, and thought I would look into NYPM..read the online reviews which were pretty good. I received a fairly average to high quote, but it was spelled out well, with one exception in which the manager kindly apologized and answer all of my questions via phone/email - even after hours. I also received a courtesy call the day before. The day of the move was smooth - the movers called and indicated the time they would arrived and they did. The movers were professional, courteous, and moved quickly. There was NO idle-time, the movers were about the job, and work rather quickly - 4 bdrm townhome. Once the move was over the movers went with me to the bank and I gave them cash and even a small tip - about 36 for the movers in total, about 12 bucks each...hope I wasn't too cheap...nevertheless I would most certainly recommend using them - in-fact I believe I will use them for my next move in June/July......
Name Your Price MoversName Your Price Movers
Jeanne G.
Great Nation moved us on a day that was anything but ideal, torrential downpours and winds blowing sideways. The crew moved the truck as close to the garage as possible and under the conditions were amazing. This is noteworthy since we were an hourly move and the rain had us in a holding pattern WE WERE NOT CHARGED FOR THAT TIME. This is what I call excellent business practices. The movers arrived on time and were just great. They protected floors and stair rails, all furniture was padded and shrink wrapped which is standard practices with their moves. The staff was wonderful to deal with, I cannot say enough good about Great Nation.
Great Nation MovingGreat Nation Moving
Quriss P.
I scheduled movers a week in advance and two hours before they were supposed to come they canceled. I contacted ez movers and they came the same day. They were quick, friendly, and professional.
Ernest moving ( ez movers)Ernest moving ( ez movers)
Emma G.
Dwayne, Terry, and Brian recently moved my furniture and a vast number of boxes from a storage unit into a one bedroom, senior living apartment. The move was about 50 miles, with a stop at my daughter’s house to deliver a valued antique. They were pros, punctual, observed virus safety precautions, and maintained good humor, while working steadily on a move that took a few hours longer than expected. Moving rates and final tally for costs were very good!!Thanks, guys!!
Already There Delivery Service LLCAlready There Delivery Service LLC
Thumbtack Customer
We had a great experience with "Your Friends with a Truck" moving and would not hesitate to use them again in the future. We booked the move about 2 months in advance. David confirmed everything online, then called the week of the move to reconfirm. Communication was very easy. On the day of the move the 3 man crew showed up on time, were very pleasant, and worked quickly. They moved our 3 bedroom house in 6 hours, including the 45 minute drive to our new house! They treated our belongings with respect and nothing was damaged. When it came time to pay the bill, there were no hidden fees or costs, or charges for moving supplies (as I had come to expect when using large corporate movers). The total amount was simply the number of hours times the cost per hour. I was so shocked because I expected some "extras" to pop up on the bill and budgeted accordingly. Nope, simple and fair pricing...a novelty these days. Overall the experience was great, hassle free, and fairly priced. Your Friends with a Truck made moving day very easy!
Your Friends with a TruckYour Friends with a Truck
Hilary Y.
They got the job done. They moved quickly and the price was very good.
NK MOVERS & RENTALSNK MOVERS & RENTALS
Michelle G.
Friendly. Respectful. Helpful. Fast and smooth move. Great deal!
Your Friends with a TruckYour Friends with a Truck
Thumbtack Customer
Moved some heavy items of furniture from upstairs floor of home to 3rd floor apartment. These guys are impressive - not only did they help us disassemble and reassemble some items of furniture, they were quick, careful, professional and extremely polite and friendly. They will protect your floors, walls and any of the danger zones that could get damaged during a move. I'll be hiring B Moved again next time I move and I highly recommend them. Don't bother looking anywhere else. Call these guys.
Ally Moving LLCAlly Moving LLC
Cheri E.
Absolutely awesome! We have used a couple moving companies within the last 2 years. This one was by far the best, most conscientious, careful and professional. Plan on using them again for another upcoming move.
My Movers LLCMy Movers LLC
Thumbtack Customer
If a move could be described as "perfect", it would be this one! Let me first say I've moved every 4 years as a kid--so I know when movers are good and when they aren't. These guys were top-notch--were super-careful with my items, very friendly and clean, listened and followed instructions, and worked their butts off the entire day. We made it easy for them by labeling everything according to the room it was to be delivered to, and bought them a good lunch-if you want movers to do a good job with YOUR stuff, treat them right! The owner personally stopped by to check on the progress-a wonderful and unexpected surprise! My only regret? I moved from a rental to a purchased home so I probably won't need to move again! Give this company your business-you won't be disappointed.
Your Friends with a TruckYour Friends with a Truck
David F.
Carlos and crew did a terrific job moving half my house for staging, and I'm planning to use them again for the final move!!! Great communication, always responsive, and packed my things safe and secure.
C & Y Moving LLCC & Y Moving LLC
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