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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do movers cost?

When accounting for moving costs, you can generally expect to pay around $30 to $50 per mover, per hour. However, these costs could change and you should compare movers in your city to estimate the true cost of your move.

Moving companies usually provide a team of at least two individuals depending on the size of the job and the objects to be moved. This hourly rate also changes with driving distance. And, moving specialty objects such as pianos can also drive up the cost. Some moving companies may provide a free estimate even offer a flat rate if the job.

For more information on moving costs, read Thumbtack’s cost guide on movers.

Can I use digital payments to pay for moving services?

Most local moving companies are likely to accept some form of digital payment. Particularly with the COVID-19 pandemic, more companies are likely to conduct transactions through platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and more. 

To ensure the mover accepts a platform you can use, you can peruse the mover’s online profile and see what is listed there. You can also ask the mover about payment policies during a consultation call.

What’s the best way to set up a consultation or an appointment with a mover during the COVID-19 pandemic?

If you’re trying to set up a consultation or an appointment with a mover during the COVID-19 pandemic, make sure to use digital tools to avoid exposure. When searching for movers online, ask if they’d be willing to do a video chat to assess the size of your move. This will be in place of the typical “walk-through” they perform, and they may be able to give you a price quote. You can also discuss safe strategies for completing the job during your call or video chat.

How can I find out if a mover is considered an essential COVID-19 service provider?

Your local city or state’s government website is a great resource if you’re trying to figure out whether a mover is considered an essential service provider during the COVID-19 pandemic.

For a source of national guidelines, visit the CISA website’s Identifying Critical Infrastructure During COVID-19. On this page, you’ll find 16 categories of critical infrastructure sectors. But note that some -- not all --  jurisdictions follow CISA’s definitions of critical infrastructure. 

Does a mover need to enter my home?

A mover will likely need to enter your home -- unless you’ve placed all of your belongings outside beforehand. To stay safe during the COVID-19 pandemic, you might to consider keeping all (or most) of the work outside and/or having at-risk individuals leave the house while the movers work. 

You can minimize exposure by doing a preliminary walk-through by video call instead of in person. Discuss your options with the top movers near you before hiring one.

Do movers offer remote or virtual services?

Movers generally need to be present to do their job. But if you come across a mover’s profile that states they’re offering remote services, you can contact them to see what those services include. 

Are there ways to be safe if I hire a mover when social distancing?

If you decide to hire a mover, consider making adjustments to accommodate current guidelines. This may involve staying outside while the mover works inside your home or letting the mover handle only parts of the move.

It’s important to follow social distancing guidelines while performing any service work. For example, do not make physical contact with the movers, maintain at least 6 feet of distance between you at all times, and use digital payments instead of cash or a check.

What is considered a local move vs. a long-distance move?

Local moves are among the most common moves. Unlike a long-distance move, a local move is typically less than 50 miles and does not cross state lines. Generally, a local move only takes one day, and movers tend to charge by the hour. 

The definition of a long-distance move may vary depending on the moving company. Generally, a long-distance considered to be any move of 400 miles or more. However, some say a long-distance move is over 50-100 miles. 

Local Move

A move under 50 miles

Long-Distance Move

A move over 50-100 miles or over 400 miles; may also be called an “interstate move” or “out-of-state move”

Out-of-State Move

A move that crosses state lines; may also be called an “interstate move” or “long-distance move”

Interstate Move

A move that crosses state lines; may also be called an “out-of-state move” or “long-distance move”

Intrastate Move

A move that begins and ends in the same state, typically beyond 50 miles

Interstate moves require additional legal preparation and will incur additional costs for distance, the amount and weight of your items, the preparation required and various other factors. Moving companies tend to do an initial weighing of the truck, which you should be present for.

A move that crosses state lines is considered an interstate move or an out-of-state move. Contrast this with an intrastate move, which begins and ends in the same state, but is typically above 50 miles. 

To determine whether your move is local or long-distance, contact the best movers in your area.



How much does it cost for long-distance movers?

Long-distance movers transport your belongings across the country for you. No more renting a trailer and road-tripping from state to state with your entire house hitched to your bumper. Long-distance movers make the move happen so you can fly to your new home, suitcase in hand, and wait for your furniture to arrive. Nationally, the average price range for long-distance movers is $1,490-$2,230. The distance you are moving and the number of cubic feet the movers have to transport will both affect cost. Another factor in long-distance moving costs is whether you choose to pay for an exclusive move or a consolidated move.

In an exclusive move, which is more expensive, your belongings are the only cargo on the moving truck. The movers travel directly to your new house and deliver your belongings on a scheduled day. A consolidated move is more affordable because the movers transport your belongings along with those of other people, saving them time and gas — which means you save money. The downside is that your belongings typically arrive with a two-week delivery window rather than on a prescheduled day. Read reviews to make sure you can trust the company with your possessions to ensure a peaceful moving process.

Can you move furniture by yourself?

You might be able to move smaller items like nightstands, small desks, chairs and small tables by yourself. However, it’s best to get a professional mover near you to move larger items such as couches, dressers, armoires and televisions. 

If you do decide to move furniture by yourself, carefully lift and lower items and take your time.

Reviews for Ashburn movers
Thumbtack Customer
Only moving father inlaw from one assisted living to another so not much to move. Team communicated effectively and was able to move us pretty quickly. Would hire again.
Dynamic Moving Solutions, Inc.Dynamic Moving Solutions, Inc.
Thumbtack Customer
Great experience! Movers were professional and courteous. I was kept informed of arrival time so everything went smoothly. I would recommend American Movers to anyone in need of movers.
American Movers OrlandoAmerican Movers Orlando
Kenny D.
Salem was a kind, patient mover who made everything happen on time as our move was last minute. Thank you for your hard work🙏🏼
Atlantis Delivery Services LLCAtlantis Delivery Services LLC
Gee G.
My 2 movers were amazing! They were quick, yet careful with my possessions. I will definitely recommend American Movers to my friends.
American Movers OrlandoAmerican Movers Orlando
Gigi B.
Yells moving service was fantastic! Everything was moved carefully and the job was completed on time. I highly recommend their services. Both Hector and his assistant were great!
Yelle Moving ServiceYelle Moving Service
Kelley W.
Great and timely movers, arrived at my condo and swiftly moved my furniture from one location to another! I would definitely work with them again in the future!
Dynamic Moving Solutions, Inc.Dynamic Moving Solutions, Inc.
Thumbtack Customer
Can't say enough they arrived early were very careful and attentive the guys did a outstanding job if I have to use moving service or know anyone that needs the service I would recommend American movers with out a doubt if you want it done right hire American movers
American Movers OrlandoAmerican Movers Orlando
Raul T.
moved me and my neighbor. very pleased
Dynamic Moving Solutions, Inc.Dynamic Moving Solutions, Inc.
Matthew O.
Worked with me to fit in a move scheduled last-minute.
Dynamic Moving Solutions, Inc.Dynamic Moving Solutions, Inc.
Thumbtack Customer
American Movers helped us move from a 1/1 apartment to our first house. This was our first move using a moving company. I had heard many moving company horror stories so my guard was way up. However, my experience with this company was nothing like what I had heard and read. Phil sent two movers Alex and Brandon who arrived on time and ready to work. I will be honest and say I wasn't sure sure what kind of service to expect when I saw The U-haul truck pull up that morning, but any concerns I had quickly disappeared. These guys were professionals through and through. Not a second nor inch of space on the truck was wasted. Our move had three stops. The movers arrived at each of them in a timely manner. From the smallest box to the king size mattress all items were handled with care. The job was finished on time and within the estimated price discussed. There were no surprise charges at any time. I would recommend this company to anyone.
American Movers OrlandoAmerican Movers Orlando
Thumbtack Customer
Outstanding ! Glenn and John did a fantastic job moving our apt. Arrived on time, perfect packing, quick loading, zero breakage, affordable pricing, great communication. Thank you again for the most "No stress move" !
Firehawk InstallationsFirehawk Installations
Kerry L.
Movers did a great job. I will state that my move was supposed to start at 9am, but they didn't arrive until 10. They were done in under 2 hours. Other than them being late they did a great job.
Dynamic Moving Solutions, Inc.Dynamic Moving Solutions, Inc.
Thumbtack Customer
We only had a few things to move, but heavy. They did a good job.
Helping Hand Moving ServicesHelping Hand Moving Services
Chandan V.
I hired AB moving for my move within 50 miles. They were very responsive and clear in what I should expect. Very accommodating to the changes as they happened. The team of three tirelessly worked 9 hours making 2 trips vs 1 planned to make sure I move on the day I planned. They had their moving supplies covered all delicate items and placed everything in the place it was supposed to go. They were the only ones who came out to see the job size and provide an estimate, which they stood by. Definitely recommend them for what they do.
AB movingAB moving
Jessica D.
Sal and his crew are amazing! The quick response to our request for quote and availability was very important to us. They were on time and attentive to our moving needs, and did it all with a smile. We will definitely be using them again for all of future moving needs.
Atlantis Delivery Services LLCAtlantis Delivery Services LLC
Thumbtack Customer
The movers argued with each other, scratched up some of our furniture and were not professional.
Dynamic Moving Solutions, Inc.Dynamic Moving Solutions, Inc.
Lisa T.
The original quote was for 2hours I requested to extend til 3-4hours to give us time for travel. We moved from 2 bedroom apt to 1 story home. The movers they provided were hard workers and very nice but not organized so the 3-4hours we budgeted turned into 7-8hours OUCH! Would have preferred to have a more experienced expeditor on the job to make the move flow more efficiently.
Dynamic Moving Solutions, Inc.Dynamic Moving Solutions, Inc.
Thumbtack Customer
They just weren't professional. Didn't communicate. We had a corner full of boxes and other items to move. They removed stuff and put it in a separate pile and then didn't move that separate pile. The biggest part of my move was a master bedroom. I specifically told them when making the appointment how long this would take and how many screws there were. So they forgot their drill. Then rolled their eyes when mine didn't work. When we got back to my new place, the lead guy tells me he forgot the screws to my bed. How convienent. I wouldn't ever hire them again or recommend anyone else too. I'm in my mid thirties and have moved a lot. Probably once a year for ten years at one point. This was my worst experience moving.
Dynamic Moving Solutions, Inc.Dynamic Moving Solutions, Inc.
Zoe E.
Jason was available to help me on very short notice and was extremely professional and courteous. Not only did he move my furniture but he took the time to take each of the many pieces of my bed frame apart. Definitely recommend for any of your moving needs.
Yelle Moving ServiceYelle Moving Service
Pamela K.
Chaz and team did a great job moving my moms condo to a house. Will use again!
Diggs Haul IncorporatedDiggs Haul Incorporated
Thumbtack Customer
We had asked the movers to come super early and they came on time. Everything was handled well.
American Movers OrlandoAmerican Movers Orlando
Elizabeth C.
Super fast, efficient, careful and courteous. We were all moved by noon. Highly recommended!
Dynamic Moving Solutions, Inc.Dynamic Moving Solutions, Inc.
Michael a.
We DO NOT Recommend AMERICAN MOVERS ORLANDO! Too expensive and Manager Phil needs to learn how to communicate with customers. At first, when scheduling the work he rushes us off the phone. Then when he sends the wrong size truck (WAY TOO SMALL) he blames us. We found Phil to be abrasive, rude, and provided very poor customer service. In the end, for a 3 bedroom, 1600SF apt, our cost was over $2,500 and it took TWO moves because they provided the wrong size moving truck. he could have made it right but insisted on a second service fee. We DO NOT Recommend AMERICAN MOVERS ORLANDO!
American Movers OrlandoAmerican Movers Orlando
Tina A.
Atul and Alex worked very hard, were professional and respectful with my 2 couches that they moved to the downstairs
Get Done Moving serviceGet Done Moving service
Matthew S.
Loaded a POD for a move from Orlando to Detroit and hardly anything was damaged. A scratch or two on two pieces of furniture was it.
American Movers OrlandoAmerican Movers Orlando
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