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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do movers cost?

When accounting for moving costs, you can generally expect to pay around $30 to $50 per mover, per hour. However, these costs could change and you should compare movers in your city to estimate the true cost of your move.

Moving companies usually provide a team of at least two individuals depending on the size of the job and the objects to be moved. This hourly rate also changes with driving distance. And, moving specialty objects such as pianos can also drive up the cost. Some moving companies may provide a free estimate even offer a flat rate if the job.

For more information on moving costs, read Thumbtack’s cost guide on movers.

Can I use digital payments to pay for moving services?

Most local moving companies are likely to accept some form of digital payment. Particularly with the COVID-19 pandemic, more companies are likely to conduct transactions through platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and more. 

To ensure the mover accepts a platform you can use, you can peruse the mover’s online profile and see what is listed there. You can also ask the mover about payment policies during a consultation call.

What’s the best way to set up a consultation or an appointment with a mover during the COVID-19 pandemic?

If you’re trying to set up a consultation or an appointment with a mover during the COVID-19 pandemic, make sure to use digital tools to avoid exposure. When searching for movers online, ask if they’d be willing to do a video chat to assess the size of your move. This will be in place of the typical “walk-through” they perform, and they may be able to give you a price quote. You can also discuss safe strategies for completing the job during your call or video chat.

How can I find out if a mover is considered an essential COVID-19 service provider?

Your local city or state’s government website is a great resource if you’re trying to figure out whether a mover is considered an essential service provider during the COVID-19 pandemic.

For a source of national guidelines, visit the CISA website’s Identifying Critical Infrastructure During COVID-19. On this page, you’ll find 16 categories of critical infrastructure sectors. But note that some -- not all --  jurisdictions follow CISA’s definitions of critical infrastructure. 

Do movers offer remote or virtual services?

Movers generally need to be present to do their job. But if you come across a mover’s profile that states they’re offering remote services, you can contact them to see what those services include. 

Does a mover need to enter my home?

A mover will likely need to enter your home -- unless you’ve placed all of your belongings outside beforehand. To stay safe during the COVID-19 pandemic, you might to consider keeping all (or most) of the work outside and/or having at-risk individuals leave the house while the movers work. 

You can minimize exposure by doing a preliminary walk-through by video call instead of in person. Discuss your options with the top movers near you before hiring one.

Are there ways to be safe if I hire a mover when social distancing?

If you decide to hire a mover, consider making adjustments to accommodate current guidelines. This may involve staying outside while the mover works inside your home or letting the mover handle only parts of the move.

It’s important to follow social distancing guidelines while performing any service work. For example, do not make physical contact with the movers, maintain at least 6 feet of distance between you at all times, and use digital payments instead of cash or a check.

What is considered a local move vs. a long-distance move?

Local moves are among the most common moves. Unlike a long-distance move, a local move is typically less than 50 miles and does not cross state lines. Generally, a local move only takes one day, and movers tend to charge by the hour. 

The definition of a long-distance move may vary depending on the moving company. Generally, a long-distance considered to be any move of 400 miles or more. However, some say a long-distance move is over 50-100 miles. 

Local Move

A move under 50 miles

Long-Distance Move

A move over 50-100 miles or over 400 miles; may also be called an “interstate move” or “out-of-state move”

Out-of-State Move

A move that crosses state lines; may also be called an “interstate move” or “long-distance move”

Interstate Move

A move that crosses state lines; may also be called an “out-of-state move” or “long-distance move”

Intrastate Move

A move that begins and ends in the same state, typically beyond 50 miles

Interstate moves require additional legal preparation and will incur additional costs for distance, the amount and weight of your items, the preparation required and various other factors. Moving companies tend to do an initial weighing of the truck, which you should be present for.

A move that crosses state lines is considered an interstate move or an out-of-state move. Contrast this with an intrastate move, which begins and ends in the same state, but is typically above 50 miles. 

To determine whether your move is local or long-distance, contact the best movers in your area.

 

 

How much does it cost for long-distance movers?

Long-distance movers transport your belongings across the country for you. No more renting a trailer and road-tripping from state to state with your entire house hitched to your bumper. Long-distance movers make the move happen so you can fly to your new home, suitcase in hand, and wait for your furniture to arrive. Nationally, the average price range for long-distance movers is $1,490-$2,230. The distance you are moving and the number of cubic feet the movers have to transport will both affect cost. Another factor in long-distance moving costs is whether you choose to pay for an exclusive move or a consolidated move.

In an exclusive move, which is more expensive, your belongings are the only cargo on the moving truck. The movers travel directly to your new house and deliver your belongings on a scheduled day. A consolidated move is more affordable because the movers transport your belongings along with those of other people, saving them time and gas — which means you save money. The downside is that your belongings typically arrive with a two-week delivery window rather than on a prescheduled day. Read reviews to make sure you can trust the company with your possessions to ensure a peaceful moving process.

Can you move furniture by yourself?

You might be able to move smaller items like nightstands, small desks, chairs and small tables by yourself. However, it’s best to get a professional mover near you to move larger items such as couches, dressers, armoires and televisions. 

If you do decide to move furniture by yourself, carefully lift and lower items and take your time.

Reviews for Ashburn movers
Thumbtack Customer
Geoffery and Jonathan were amazing! I hired them for our internal move. They were responsible for moving things out of our garage and apartment into a truck we rented. They listened to my husband and I as well as offered advice like where to purchase moving blankets and straps. They came prepared with drills in case we needed furniture taken apart and were prepared with different straps to help them move heavy things down three flights of stairs. They worked as quickly and carefully as they could. They were professional and extremely friendly. My husband and I HIGHLY recommend Son Light Movers and are sad we moved out of state and won't be able to use them for our next move!
Son Light MoversSon Light Movers
Rayzheen C.
Very fast, professional and kind movers!
Born to MoveBorn to Move
LeAnn N.
Andrei and his helper quickly and efficiently moved a sofa sleeper from a first-floor family room to a basement. They were pleasant and didn't damage or lose anything, which is always a plus when having furniture moved.
Space Moving and StorageSpace Moving and Storage
Stephen P.
Had a small moving job, these guys were great, good price, EXCELLENT communication, called to confirm day before, showed up on time for the job, moved the items quickly and professionally. Would definitely hire again
Space Moving and StorageSpace Moving and Storage
Thumbtack Customer
The movers was on time profecinal and did a excellent job we was very Plzz
Spartan MoversSpartan Movers
Ray C.
Never set a definitive date for moving assistance. When finally specified they informed me they did not possess the availability to which my only choice was to find another company that did. They received deposit 2 weeks prior to the move and the scheduled date and time of move 8 days prior. It is not my fault they lack the availability however they refuse to send me my deposit back.
Matador Moving and Storage LLCMatador Moving and Storage LLC
Paola V.
The move crew was professional and efficient. Highly recommend and will hire them again in the future.
Move ONMove ON
Stu T.
Andrei and Zhenia went above and beyond by helping me move very quickly. Couldn't ask for a nicer pair of guys to help move. They provided an end-to-end solution for moving. Everything from packing to providing uhaul boxes to carrying stuff up and stairs, they did with no complaints. They were also generous in giving me multiple rides to-and-from my house and storage unit with no complaints. Highly recommended. Don't look anywhere else.
Space Moving and StorageSpace Moving and Storage
Rebecca D.
Great experience. They showed up on time and were machines working to get everything wrapped and out the door. Everything went smoothly. I highly recommend their services if you’re looking for efficient movers, I’ve already recommended them to a few others I know moving soon. Thanks for your services.
Octopus Moving and StorageOctopus Moving and Storage
Thumbtack Customer
We had a wonderful experience with Top Concierge Moving and Cleaning. It started with Perla, who was excellent at communicating and planning. Our movers were very careful with our furniture and worked very quickly. They were polite and fun to work with throughout the day. I would highly recommend them! Fabian is the absolute best!!
Top concierge moving and cleaning services, INCTop concierge moving and cleaning services, INC
Thumbtack Customer
The two men that showed up to help me move were very nice and efficient. They took care of my belongings and were punctual.
Premium Q Moving and StoragePremium Q Moving and Storage
Samuel A.
I hired Tony and team for my move and I was very happy with their work. I was little skeptical about hiring them initially because they don’t list themselves as a moving company but still I went ahead and hired them because their pricing was very reasonable compared to others. They were down to the task and moved every bit of my things to my new home without much fuss. I liked their work quality and paid $100 more than what they asked, that goes to show how happy I was with their work. Would definitely recommend these guys for any kind of work at your home.
M.A Flooring and general construction servicesM.A Flooring and general construction services
Neha A.
Alex and his colleague were on time, and did a great job at helping us move, would certainly use their services again in the future. It was hassle free!
Move ONMove ON
Thumbtack Customer
Gotta give thumbtack props, never heard of them before but I am going to use it again. Thomas Beard from Bostons Best Rate Movers was great. He responded to every question and provided the best rate. Very transparent with no games or add on's on the rate. Day of the move Eric and Dan showed up on time and proceeded to move my stuff. No messing around, both very friendly but they got right to work. Small truck but these guys know how to pack a truck. Took a few hours to pack and less than an hour to unload and assemble. I would highly recommend and would use again.
Best Rate Express MovingBest Rate Express Moving
Allie b.
These guys were great! They helped me move and loaded everything into a uhaul truck and which was probably too small for the amount of stuff I had but they made it work!
G1 Services Inc.G1 Services Inc.
Mariana S.
Amazing amazing amazing! I would give 10 stars if there was an option!! I’ll be doing all my moves with them!! Highly recommend!! Thank you again!!!
West Lake Moving and Storage LLCWest Lake Moving and Storage LLC
Thumbtack Customer
Geoffrey did a great job. They were punctual, polite and consistently followed up on all details of our move. I would recommend them highly. PC
Son Light MoversSon Light Movers
Magdalena O.
I am very pleased with the service provided by Born to Move. Guys were reliable, showed up on time, professional, quick and reasonably priced! I would definitely recommend their services to everyone!!!
Born to MoveBorn to Move
Cheyenne B.
The boys were great. They moved our stuff so efficiently and quickly and were great listeners. They were about 1.5 hrs late but we weren’t bothered. They called plenty ahead of our time frame to let us know they weren’t gunna make it on time, so we were able to get other stuff done while we waited. I would definitely use them again, and recommend them to others. Ronaldo(?*) and Simon did great even moving stuff up to the second floor.
Octopus Moving and StorageOctopus Moving and Storage
Julie g.
I could not have had a better experience with Stark! They arrived on time, moved quickly, and wrapped all my furniture with care. They guys were extremely nice and always asked if they had a question about where something should go in the new house. 10/10 highly recommend these guys!
Stark Moving and StorageStark Moving and Storage
Thumbtack Customer
Overall, I had a good experience with All Pro. They moved my piano to my fourth floor condo, definitely impressive how they did that. However, in terms of planning, there were some concerning things that happened. First, I had to text several times the time that I wanted the piano to be picked up. They asked me if I could change the time and I said yes. Then the day of the move, they asked if they could change it back. I had already coordinated everything so I said no, there was no way. He listened and kept the time. However, I was very frustrated that scheduling would be treated so casually. Do they not understand the kind of planning something like this takes? What concerned me was the casualness with which the schedule was treated. The second thing that happened I felt could have been avoided. Omar asked for pictures of the stairs that they were going to be moving the piano up. I sent pictures and asked if I should take measurements of the stairs for him. He said no. Upon arrival he looked at the stairs and thought that one spot might be troublesome because it seemed tight. He also said that the one flight of stairs was really 2 flights since the stairs took a turn. So, obviously, I was annoyed with his lack of thoroughness. Some concerns of his could have been answered if he simply talked more and had me take measurements. Nonetheless, they took great care in moving my piano and accomplished quite a feat by moving my upright up 4 flights of stairs. I did end up paying them more than they quoted just for this reason, despite my concerns. Therefore, I would recommend them but would caution you to stick to common sense when it comes to planning things with him - don't rely on him to be a thorough planner - you must do that yourself.
All-Pro Piano MoversAll-Pro Piano Movers
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