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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do plumbers charge per hour?

Depending on the service you need (unclogging a drain, fixing a pipe, installing new pipes, etc.), plumbers charge anywhere from $45-$165 per hour. Plumbers often operate on a fixed rate model, too. Some won’t charge hourly rates because the variables involved in their work makes it less practical to do so. 

Plumbers will scope out the work, calculate the cost of parts, and roll it together with other fees to give you an estimate for the job. They may even offer standard flat rates for things like installing a toilet or a sink. Reach out to plumbers near you to get an accurate cost estimate for your project or repair.

Does a plumber need to enter my home?

A plumber will need to enter your home to fix plumbing issues like dripping faucets, clogged sinks or toilets and leaky pipes. They might not need to come into your home if the faulty appliance is located outdoors or in the garage. Before you begin the project, contact plumbers near you to find out they will need to enter your home.  

What do you do if you have a burst pipe?

First, switch off the water supply to reduce the water damage. You should also turn off the electricity for the part of your home that has sustained the leak, as it can be extremely dangerous if the water comes into contact with an electrical socket. Next, drain the remaining water from your faucets so it doesn’t freeze inside the pipes. 

Once you’ve done all of this, search for qualified plumbers in your area and ask them to provide you with a quote. 

What’s the best way to set up a consultation or an appointment with a plumber during the COVID-19 pandemic?

If possible, it’s best to set up a virtual consultation or phone call with a plumber near during the COVID-19 pandemic. You can send a message to a professional plumber near you and ask if they are available to video chat or have a phone call. Use that time to discuss the work that needs to be done. Make sure to ask any questions you have about the project. And lastly, ask the plumber how they handle payments and whether they have any specific safety precautions in place to comply with social distancing. 

Does insurance cover a broken pipe?

Sudden water damage may be included under most homeowners’ insurance policies, but it’s typically not covered if the damage could have been avoided with proper maintenance.

For example, if a pipe in your laundry room suddenly bursts and causes damage to the flooring and walls, that is usually covered by insurance. But if a pipe under your sink has been leaking for months and causes your wood floors to rot, your policy won’t cover that damage.

Always double-check with your insurance agent (or another expert)  to see what your policy covers.

How long is a water heater supposed to last?

Your water heater is an essential part of your home, heating water for showers, dishwashing, laundry and more. On average, a traditional water heater will last 8-12 years. The general consensus is that it’s better to replace your water heater with a new one than to repair one that’s 10 years old or more. Older models are less energy-efficient and thus more costly to run than newer models with better technology. Here are some indicators of when it may be time to replace an old water heater instead of repairing it:

  • Leaks: If leaking is not caused by loose connections, the water may be seeping out through slight fractures in the metal of the tank that have formed over time.
  • Strange noises: Clanking, rumbling and other noises can mean that sediment has formed on the base of your tank, contributing to fissures leaks, and inefficiency.
  • Age: If it’s more than 10 years old, it’s probably time to replace.
  • Discolored or rusty water: Have a pro check it out; if the problem isn’t resolved by draining and cleaning, you’ll want to replace the heater.
  • Lack of hot water: Inconsistent heating and hot water supply that runs out too quickly likely means it’s time for a new unit.

What happens when a water pipe bursts?

When a pipe bursts, the water can cause indoor flooding and damage your home. If the pipe is in an accessible location, you will likely notice puddles of water right away. However, if the pipe is underground or behind a wall, it may cause reduced water pressure, a sulfur smell or discolored water. All of this can cause significant (and expensive) damage, which is why you should always contact a plumber near you if you suspect your pipes are leaking.

What are the signs of a burst pipe?

If your water pressure has suddenly dropped or your sink and toilet have unexpectedly started clogging, you may have a burst pipe. Other tell-tale signs include watermarks on the wall of your bathroom or laundry room, drips or puddles in your home or basement, or water from your faucets that have suddenly turned brown. You may also notice a strange rotten-egg smell or the sound of gurgling water in your home.

If you notice any of these signs, contact a plumber near you to fix your pipes immediately.

How much does it cost to repair a broken pipe?

The national average cost to repair broken pipes ranges from $120 to $170. Prices can vary depending on the type of damage, whether the pipe is easily accessible, the materials needed and where the pipe is located. For example, an exposed pipe under the sink will likely cost much less than a pipeline in your yard that requires digging. 

Your overall cost will also depend on the hourly rate of the contractor. Most plumbers charge between $60 and $65 per hour for standard pipe repair, and up to $95 per hour for complex plumbing work. 

Contact the best pipe repairers in your area to find out how much it will cost to fix your pipe(s). 

To learn more about pricing factors, read “How much does pipe repair cost?

Can a leaking pipe burst?

Yes. A leak in your pipe can build up pressure and wear through the material. Left unchecked, this pressure can cause the pipe to burst. This is why it’s so important to fix your pipes and contact a plumber as soon as you notice a leak — no matter how small or insignificant it may seem. 

Smaller leaks are easier and inexpensive to fix, saving you time and money in the long run. In addition, many insurance policies will not cover water damage for pipes that burst due to gradual leaks.

Reviews for Ashburn plumbers
Lester I.
Benny was great fix my plumbing very professional goes the extra mile good price and will use him for all my plumbing needs. Highly professional and on point.
Inter Plumbing (Service)Inter Plumbing (Service)
Hugo d.
This company is prompt and understanding of one’s plumbing issues.
Drains R USDrains R US
Tamarah p.
I found my new plumber. I am very pleased with the toilet replacement. He was on time. His price is fair and the work was stellar. If you are on the fence with hiring a plumbing professional, you won't regret choosing D & A Plumbing. I highly recommend him!
D&A Drainage and Piping.D&A Drainage and Piping.
Robert E.
Angelo was the best came within the hour and got the job done in no time. Thank you will be calling you for all future plumbing needs
Express Sewer, Drain Cleaning & Repairs IncExpress Sewer, Drain Cleaning & Repairs Inc
Lamar d.
D&A plumbing came and resolved our problem to our extreme satisfaction. Very punctual and communication was top notch. Good quality work.
D&A Drainage and Piping.D&A Drainage and Piping.
Nora L.
I had a great experience using R&R plumbing. Responsive, easy to make an appointment. Punctual for appointment time and remedied issue easily.
Jeanette B.
I was pleased with the job. He is extremely responsive, punctual and knowledgeable in regards to the job. I highly recommend him and will continue to hire for any future plumbing jobs.
D&A Drainage and Piping.D&A Drainage and Piping.
Tracey D.
We had a great experience. The plumber was on time and was able to clear our blockage in short order. Was very professional and would recommend. Will contact again with any plumbing needs.
A&A Mechanical NYCA&A Mechanical NYC
Lisandra V.
Benny came over to fix a leaky toilet. He did excellent work and was very quick. HIs price was reasonable. I will definitely call Benny again for future plumbing issues.
Inter Plumbing (Service)Inter Plumbing (Service)
Nanetta H.
Very respectful, diligent worker. Extremely fast, shower leak repair completed in under 2 hours, including trip to Home Depot for replacement part. Will call for any additional plumbing work needed.
Alex-  Ak/Gc/llcAlex- Ak/Gc/llc
Reasat c.
Mike is the best person you could hire to get your plumbing problem fixed. He is an honest person and very upfront with the expectations. He is very friendly and hardworking. I would recommend him to the fellow users.
Fenix Pipe Repair & Drain Cleaning Corp.Fenix Pipe Repair & Drain Cleaning Corp.
Arlene T.
Frank was a great plumber. He was the first plumber to respond to my needs on Thumbtack. Also, he came promptly and fixed my drains fast. I will definitely recommend him to my family and friends for all of their plumbing need, because his really, “Fast and Serious!”
Fast&Serious pipe repair and drain cleaning corp.Fast&Serious pipe repair and drain cleaning corp.
Humaira Z.
Benny was easy to communicate with and he worked efficiently. He fixed corroded pipes under my sink in less than an hour. He was extremely pleasant, priced very reasonably for his expertise and I would recommend him to anyone who needs plumbing work done.
Inter Plumbing (Service)Inter Plumbing (Service)
Nykia R.
Angelo, immediately set my mind at ease when he pointed out safety hazard and began to remove debris from the work area. He was prompt, professional and reasonably priced. We will definitely call Angelo again if we should need plumbing work done.
Express Sewer, Drain Cleaning & Repairs IncExpress Sewer, Drain Cleaning & Repairs Inc
Alice W.
The two owners of R&R Plumbers responded the same day I called with an urgent request to repair my non- functioning toilet. They arrived on time and resolved my plumbing problem quickly and efficiently. Their friendly, courteous attitude only added to a very pleasant experience. Highly recommend!
Rochelle S.
My experience with Fenix Pipe was great! They showed up almost immediately. They were able to get the clog in my bathtub fixed. The job was more complex than I originally thought but they were able to get it done at a great price. I definitely will use them for future plumbing issues!!
Fenix Pipe Repair & Drain Cleaning Corp.Fenix Pipe Repair & Drain Cleaning Corp.
Michael E.
Angelo responded right away, got to my place within one hour, price quote was reasonable and did a quality job - replaced faucet and fixed a leak in another faucet. I would recommend him to friends and family and will hire next time when I need plumbing services.
Express Sewer, Drain Cleaning & Repairs IncExpress Sewer, Drain Cleaning & Repairs Inc
Jules d.
Ishmael was very professional upfront punctual and extremely honest about my plumbing issues. He handled the job as if it were his own home. I commend his hard work and dedication to making the customer happy, you are in great hands if you hire Ishmael for service! 10/10 recommend.
Borough plumbing & DrainBorough plumbing & Drain
Luis R.
I’m located in the Bronx. I called Frank at about 7o’clock and at 7:30 he was already at my door ready to get the job done. Extremely professional and explained everything to me as he was doing the work. He also gave me a three month warranty on the job he did. I will be dealing with him direct now for all my plumbing needs.
Fast&Serious pipe repair and drain cleaning corp.Fast&Serious pipe repair and drain cleaning corp.
Nuha C.
This is the man you want to do all of your plumbing work. If he worked other trades, I’d hire him for everything! Darren worked around my schedule to meet me, worked quickly, and always found solutions whenever there was a hiccup. He double checks his work and explains things that you’d need/want to know as he goes. Thank you for your hard work 🙏🏽
D&A Drainage and Piping.D&A Drainage and Piping.
Chi O.
I've used Rocky's services more than once. The first time was when I had a drainage overflow in the basement. Rocky did an excellent job and his price is very reasonable. He was also very professional and punctual. I was so happy with the quality of his work that I hired him again to do some plumbing work in my parent's house. He did a great job with that too. I highly recommend him!
rocky pipe repairsrocky pipe repairs
Gio R.
Where's the other star? Darren is AMAZING! You rarely find people like him anymore. Incredible service! Darren dedicated his time to getting the job done right. You get what you pay for with him. He is affordable, courteous, fair, professional, reasonable and knowledgeable. I Will definitely do plenty of business with him if need be. Thank you, Darren! You're the BEST! If you need any plumbing service, look no further. Darren is your guy!
D&A Drainage and Piping.D&A Drainage and Piping.
Edwin S.
I have had excessive plumbing problems in my house and needed someone to look at my heating system. This problem has lasted for a year. After many people looked at the job, I still didn’t get a solution to my problem until Adrian came to solve my issue. He was on time, professional, inexpensive and more importantly the work got done in excellent fashion. He comes highly highly recommended and is a true life savior. I would use no other plumber!!!!
A&A Mechanical NYCA&A Mechanical NYC
Marjorie J.
The connection between my hot water and dishwasher was leaking so I reached out to R & R Plumbing for a quote. Satisfied with the quote, I gave the thumbs up for Jay and Xhemba to fix it for me. They were such a pleasure to work with and did such a nice job that I asked for another quote to fix a pipe in my mother's bathroom sink. Second time around Jay came back but this time with Sovran. Again, awesome work and great guys. I wouldn't hesitate to hire them again and highly recommend them!
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