Since the first impression is so important, think about how you want potential clients to remember their phone call to your business.
Determine what the actual needs of your business are. Things like how many employees you have, whether you have a central office or not, and even your business hours all enter into the equation.
All phone systems cost something. So decide how much you're willing to spend. Decide if you're willing to set aside staff for technical maintenance.
A hardwired landline is smart for businesses with a centralized office. The advantages are a stable connection, handling a high volume of calls and easy and inexpensive interoffice communication.
A virtual phone system is another option for businesses that prefer cell phones and smartphones over physical systems. This is good for companies that have a lot of employees away from the office.
VoIP uses your existing internet connection to handle everything from call-forwarding to digital answering services. Calls are routed directly to the right extension.
Decide whether to implement a computer-based answering and call-routing service, or have a person on the other end of the line. A digital system helps presort callers and connect them.
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Be sure to get a system that can expand as your business grows.
Be realistic about which options or features your business needs.