Your guide to telephone system services

We've helped many customers set up a telephone system in the past year.

Planning ahead

Things to know before you get started.
7 Steps to Setting Up a Phone System
  1. 1. Choose your image

    Since the first impression is so important, think about how you want potential clients to remember their phone call to your business.

  2. 2. Know yourself

    Determine what the actual needs of your business are. Things like how many employees you have, whether you have a central office or not, and even your business hours all enter into the equation.

  3. 3. Set aside resources

    All phone systems cost something. So decide how much you're willing to spend. Decide if you're willing to set aside staff for technical maintenance.

  4. 4. The upside of landlines

    A hardwired landline is smart for businesses with a centralized office. The advantages are a stable connection, handling a high volume of calls and easy and inexpensive interoffice communication.

  5. 5. Roam free

    A virtual phone system is another option for businesses that prefer cell phones and smartphones over physical systems. This is good for companies that have a lot of employees away from the office.

  6. 6. Go digital

    VoIP uses your existing internet connection to handle everything from call-forwarding to digital answering services. Calls are routed directly to the right extension.

  7. 7. Machine versus man

    Decide whether to implement a computer-based answering and call-routing service, or have a person on the other end of the line. A digital system helps presort callers and connect them.

Tips for success

Discover tips from our pros, helpful articles, and insider information.

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