I had a number of issues with my laptop, all of which Paul was able to take care of, and at a much lower cost than anyone else I contacted. He explained everything very clearly, and always called me to check before doing anything we had not previously discussed. Among many of the services performed, Paul re-installed Windows 10, downloaded and updated many programs including Norton Anti-Virus and Microsoft Office, and replaced my original hard drive with a bigger, faster SSD hard drive. When I went to pick up my laptop, Paul sat down with me to show me everything he had done. I mentioned a problem I also had with my audio driver (which I forgot to tell him about earlier), and Paul fixed that problem as well, at no additional cost.
I am very satisfied with this experience, would recommend Paul to friends and family, and will definitely contact him again for any future computer needs.