Nicole, from NGG Tax Group, absolutely exceeded my expectations while helping me sort my 2015 tax issues.
I am an expatriate who moved overseas from Massachusetts, originally filing my 2015 taxes through H&R Block's expat tax service. I had expressed my concerns to two of their agents about my MA residency, which both incorrectly advised me on. After countless hours of self-research on internet forums and tax form instructions, I expressed to the H&R Block agent that I was almost certain I needed to file as a MA resident. The agent argued that I was wrong, and said he would file me as a nonresident if I wanted (but not as a resident). I decided to seek another opinion about my state filing issue when I saw the careless errors H&R Block agents made on my federal returns, including my SSN and zip code numbers.
I did a search for qualified Enrolled Agents and I decided to go with Nicole because she is a member of the, Massachusetts Society of Enrolled Agents, she had great reviews and has expertise in expatriate issues. Again, Nicole exceeded all my expectations and put my tax-anxiety at ease almost instantly. She understood my issues, happily answered my myriad of questions about tax matters, and finished my return in a matter of days. I was also impressed with her prompt communication (no matter the hour) and how much she genuinely cares to help someone in need. The price for her service is reasonable and worth every cent. I highly recommend Nicole for any tax issues, especially for any expatriates with complicated tax issues. Expatriates will also find her convenient as she utilizes a safe client portal to transmit documents, eliminating the need to visit her in office.
Thanks again and see you next year, Nicole!
You are a legend!