8. JPR Heating and Cooling Services
- 30 years in business
- Serves Fitchburg, MA
"I had a furnace issue with my 30 year old furnace (go figure), no heat. My son, girlfriend, and my 2 year old granddaughter are living in my house. They needed heat!
After making a couple of calls (with no luck) I called JPR and spoke with David Nunez and he said he could be there within the hour (AWSOME!). He also told me his experience and that he was going to be personally involved.
When he and John Medina arrived he discovered that the furnace was leaking gas and there was a buildup of CO2. He cleared that out and upon inspection of the furnace, I needed a new one.
David explained the situation. He was informative and I could tell by his voice honest and truthful. We needed a new furnace. Also, with my air conditioner attached to the furnace, he discovered that was leaking Freon and the coil had mold. After another explanation, we decided upon a new air conditioner also. He explained that he was personally going to install both units the next day.
The installation went smoothly and we have heat. David also will be coming back in May to test he air conditioner and tune up my other air conditioner.
I wish to compliment JPR Heating and Cooling Services for having employees like David Nunez and John Medina. They are both a credit to your company. They were professional, prompt, knowledgeable, and courteous.
David and John did more than make me satisfied when all was said and done. I was delighted!
I will be using JPR going forward with any heating and cooling issues that may arise!