I called Andrew at NohoTek thanks to several excellent on-line reviews. Again and again customers praised his reliable, reasonable and timely service. So, when my computer refused to boot, and another technician immediately replaced my 10 month old hard drive without even testing it, I called Andrew to see if he would check out my old drive to see if it was indeed dead. He agreed to remove it, test it, and, if necessary, replace it for $40.
Working out of an office in his home, Andrew met me with a smile, and asked me to call back in an hour. When I phoned, he told me the disk worked, but he wanted to check it out thoroughly for no extra charge. At last the work was done - My old drive, which turned out to be even better than the rebuilt replacement," was humming along without a glitch. As a bonus, Andrew showed me several features about my computer which I hadnt even realized were there. Now, Ive got my computer back, a spare hard drive should I ever need it, and Ive saved myself days of restoring old files, all for 40 bucks!
One extra bonus -- On my Rolodex Ive got the name of a reliable, helpful, local computer technician whom I know I can trust! Who could ask for more!?