Albert Esser II responed quickly to my request for roofing repair on Thumbtack, and when I called him, he spent a good half hour talking with me about the problem and getting to know the urgency and level of quality required for the job. It made me nervous to pay 100% up front to a contractor I never worked with before, but in the end, his crew not only delivered the work but went above and beyond the original contract. Albert's crew arrived 1.5 hours later than I expected due to traffic conditions, but worked hard and did come back the next day, which was a Sunday, to finish the job. They have their own tools and their own truck and they cleaned everything up after they were done. I am happy with their work and would hire them again.