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Chris did an excellent job in getting my computer back into shape after a severe infection of viruses. He even followed up with a remote session to clear up some other issues. Highly recommend!
Kevin was able to complete the removal of Windows 8.1 and install a new operating system. He also discovered potential issues with the hard drive that he corrected. I will connect with Kevin on any future computer problems.
A very positive experience. (Professional, prompt, thorough, and honest work - and all at a fair price). He diagnosed and corrected a corruption issue that had bypassed the anti-virus software on my laptop. I recommend John's services highly.
Ron did a great job. He thoroughly explained what he would do, removed all viruses and restored my computer to optimal operating speed. Highly recommend!
My external hard drive went out and Elias went out of his way to try and obtain the information from it. Although he wasn't able to get the stuff off the hard drive, he did a thorough check and cleaning of my laptop. He removed a lot of unnecessary files and downloaded an updated version of my bookkeeping program. I will never go to another computer technician again, he's the best!
I accidentally damaged one of my flash drives and could not access the data stored on it. After contacting several professionals who would not even attempt to repair it or who charged exorbitant prices , I contacted PC Pitstop. Travis was able to repair it, kept me up to date on the cost, and on the steps necessary to fix it. I am very satisfied with PC Pitstop's service and costs. I had been quoted other costs that were three times higher than what Travis charged me, and I am still using the repaired flash drive.
Speedy Computer Rescue was amazing! Steve and his team are friendly and very knowledgable. I'm a Mac user and I was very nervous about not bringing it into the Apple store in Grand Rapids. I am so glad that I chose to trust Steve. He did a tune-up on my MacBook Pro after he identified that it was running too hot. He added RAM memory and got my computer back to me quickly. I will go to Speedy Computer Rescue again!
Awesome quote and timely response...I will recommend for future work at my home and others'!!!
My chrome book caught a virus using the free movie HD14 Potlucker website. I could not get out of the screen. I called the tech support number and they wanted to charge me. I said "No way". I was referred to this guy who could possibly fix my issue. He had my chrome book up and running in less then 10 minutes. He also showed me some helpful information for future reference. Thank you so much!!!! I know who to refer my friends to Zero One it is.
They understood exactly what I needed for upgrades to keep my computer running well for my small business. I met with Ben, who installed memory upgrades on my aging computer and fitted it with the programs I needed all for a great price. Will be using these guys again in the future! :)
John handles all of our computers for our business. He is very dependable honest and knowledgeable in his industry. Recently he took one of our laptops and saved all the data off of it and clean all the viruses off. We will continue to use John for all of our computer needs.
In 2009, digitalctrl was called to fix the mess our previous tech left after we upgraded to Windows Server 2008. When you run a small retail business, you know that your computer system must be running or your business will just be off. It's for this reason that you can't just trust anyone, you have to trust someone who knows the in-and-out of POS and the systems of your business. First, I called digitalctrl and to my surprise, someone was ready immediately. They sent a tech out who asked a few questions and once he got to work, it must have been a few hours and we were back online and running smoothly. The mess left by our previous tech was quickly forgotten and everything has been just great ever since. Thanks to digitalctrl, my store runs more efficient and actually remains open for more hours during the week than it was prior to me meeting them. I would and already have recommended digitalctrl to every one of my friends and the few business owners I have networked with over the years. I can't speak for them but I can tell you that digitalctrl will not disappoint EVER. I wouldn't call anyone else. Thank you, guys.
Computer freezing, possible virus. Vaughn was able to get my computer cleaned up and working without downtime. I am very busy and depend on my computer for everything. I am so lucky I was referred to Alliance and would recommend them to everyone!
Excellent job repairing both my laptop and desktop when I had a virus on both of them. Excellent prices and very professional.
Great Customer Service from beginning to end! After leaving Neil a msg, he called to advise ERA got my msg and Scott would be calling/helping me. My need: 2005 Dell laptop to be cleaned up for viruses and brought back to brand new so I could give to someone else to use. I'd originally gone to Best Buy Geek Squad for an assessment and they were unable to help me without a lot of extra legwork on my end - laptop came with Vista and free upgrade to Windows 7 - I would have to call Dell to ask for upgrade info and/or have to pay for install disks to be mailed etc, etc, etc. I explained situation to Scott, he asked me some probing questions so he could truly understand my need and he came up with a solution. This solution didn't required any additional work on my end and the results would be what I needed and he could do it in one day!!! ERA is local and easily located from where I live, so I dropped my laptop off and Scott said he'd call me the next morning and guess what? He did!!! (I've been dealing with a lot of local businesses lately and I always have to call them back, so I was pleasantly surprised). Scott advised everything was done and I could pick it up. Again I was happy because it was ready when he said it would be and with no extra costs or fees than were quoted! Prices quoted on Thumbtack were on point to actual price I paid and very competitive with Best Buy and the time-frame ERA offered was better than Best Buy. I use a computer every day but I am not tech savvy and working with Scott was easy and tech talk free. Not once did he go over my head with tech speak, everything he asked or explained was in everyday non-techie language. Great experience! 10 out of 10! I would recommend ERA Office Solutions any time and will use them again when the need arises. J. R. - Elkhart 46516
Justin is very good at what je does can fix. Anything that is wrong with your computer and his prices are way cheaper compared to a big computer repair company!
Very responsive and worked multiple hours to resolve my problem. I will use again should the need arise.
New To Thumbtack
I do virus removal, windows reinstall; add wireless networking, and remote access. I will quote job before I start. I am A+, Network+, and Microsoft MCP certified.