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Everything went smoothly: from the moment I was contacted through Thumbtack until I said 'Thanks, man. Enjoy the rest of your weekend'. Up front the cost was mentioned, there was a contract and I was called to make sure everything was good. There was a weekend charge that was made very clear and even followed up on to make sure that I was aware that was a thing, which is totally fine and I'm glad it was made very clear that that fee was going to happen. The tech was available a bit earlier than scheduled so they had called to ask if that was cool. It was. So they got started early. I pointed out the problem and he immediately got to work. Turns out there was some gunk buildup in the iron pipes (it happens) and he removed it. Even said he would cut the pvc pipe leading into it to help mitigate the problem from happening in the future. No additional charge for that. Of course I'll take that. All-in-all, I would highly recommend. Very professional, very prompt, and left the area in a clean state. The guy does everything too: HVAC, electrical, plumbing. I am keeping his card for future work.
Steve was quick to respond and knowledgeable about my sump pump in a bucket situation that other plumbers balked at. Instead, Steve was efficient and affordable, friendly, and professional. We will definitely use his services again. He even mopped the floor when he was done.
had to replace the pipe and flange. I would give him 10 stars if I could. Excellent price and good work.
Murat did a excellent job in his promptness and detail oriented cleaning job. I was very impressed and would definitely recommend his service for potential customer looking for house cleaning services.
Did a great job with pipe repair and sprinkler head replacement/alignment.
Vern is your man if you need help. I had replaced my dishwasher and the existing pipe did not work with the new unit. The existing pipes and how it was rigged up was completely wrong. Vern made it right! I really appreciate his thoroughness and his help, levelling and installing my dishwasher. Very grateful and happy!!
Tech was quick to getting all the details needed to get onsite and resolve the issues that the store was having, and completing the repairs in a fast timely manner. Also, the tech was very cooperative and worked with me to learn a new system requirement in order to clock in and out which shows that we were onsite and working on the project for the store. I am happy with the services that they provided and look forward to working with them again on another project.
Brett did a wonderful job with my plumbing needs and I will utilize his other services in the future.
Joe was able to call me within minutes of my inquiry and also showed up and fixed my project within minutes after that! Excellent work, professional and great to work with! I will definitely use his services again if I have another project come up. I would definitely recommend his services!!!
Jim provided excellent service at a very fair price. He dealt with a black iron gas line and 3/4 inch copper water lines when installing a hot water heater. All of the work was well done and handled efficiently. I know exactly whom to call when I need plumbing work!
Mark did a great job replacing my kitchen faucet, installing a vent pipe on my water heater and clearing a back-up in my drain line. He was friendly, punctual and his pricing was very reasonable. Mark will definitely be added to my contact list for other home projects!
The plumber from Dick Ray was able to come out to my property very quick . I had been having reoccurring problems that another plumbing company was unable to fix and they finally told me they were unable to help me. I was referred to dick ray and they came and diagnosed the problem then fixed it the same day. Dick Ray will be the only plumber I call from now on
Had an appointment with Dustin and he arrived, on time, as promised. I've had other contractors bid the same job, but there's definitely something different about Dustin - as compared to the other contractors I've interacted with. I don't know much about this trade, but his explanations were in lay terms and were simple to understand - unlike one contractor who insisted on using complicated terms for uncomplicated tasks. Dustin is an expert in his field, and I say that with confidence based on his presentation, knowledge-base, attention-to-detail, and the professionalism displayed in one short visit. He didn't over-promise; he gave realistic time-frames and was able to support those time-frames by walking me through each day of the project. I have not hired Dustin for the job yet, but if I do I'm confident my impression of him won't change. It's hard to find good customer service these days, but Dustin has proven it still exists.
I used pierpont plumbing for a large rehab project. Austin was extremely responsive and helpful throughout the entire process and was easy to work with. I would definitely use him again in the future!
Shane was very professional and quick to get the furniture assembled for my customer. Would recommend to everyone!
Chris has done a couple different projects for me over the years. He just did a kitchen remodel at my house with concrete countertops. My wife and I are very pleased with his work, and his attention to every detail. We will definitely use his services again!
Ron performed the following work: • repaired a loose and leaky kitchen faucet • replaced a garbage disposal • repaired two bathroom faucets • cut out an access point to tack pipes to a 2”x4” that had come loose in a tub • fixed a canister light in the hallway ceiling and... (Ron had to go into the attic to fix the canister light. While in the attic, he found that the vent duct for my dryer was disconnected near the roof. The duct sections were connected by massive amounts of duct tape. Ron went to the store, got duct pipe elbows and came back and repaired the duct work the way it should have been done when it was first installed.) This was not on the original list of work to be done. He had also made a trip to buy the garbage disposal earlier in the day. Ron was honest and knowledgeable; explaining what he was doing and why he was doing it as he made repairs. I value work ethic and integrity, two attributes I found Ron to possess. I would recommend him without hesitation.
We had rented out our previous home for fourteen years. It had gotten very run down during that time. Mark installed all new LED light fixtures, new doors, new flooring, new fencing, a new front porch, new landscaping, new second deck, and a host of other repairs. We sold it for above asking price. Mark's a great guy with a tremendous work ethic and commitment to his customers. I'm now utilizing him with reoairs on my present home as well.
Jeff was great! He was easy to talk to and knew how to get the custom work done that I wanted! Definetly recommend him!
Polestar was fantastic start to finish. They were competitive on price, very customer service oriented, and showed up within a couple hours of my initial call. Nathan, the tech who came out, was very knowledgeable and more than willing to explain everything he would be doing. They had my system back up and running in less than an hour after showing up. They will be my only call for any HVAC or plumbing needs moving forward.
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