A note to our community regarding COVID-19. Learn more
Find a custom pipe professional near Kansas City, MO

Find a custom pipe professional near Kansas City, MO

25 near you

Find a custom pipe professional near Kansas City, MO

25 near you

Give us a few details and we’ll match you with the right pro.

Zip code

Top 10 Custom Pipe Professionals near Kansas City, MO

Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a plumber during the COVID-19 pandemic?

If possible, it’s best to set up a virtual consultation or phone call with a plumber near during the COVID-19 pandemic. You can send a message to a professional plumber near you and ask if they are available to video chat or have a phone call. Use that time to discuss the work that needs to be done. Make sure to ask any questions you have about the project. And lastly, ask the plumber how they handle payments and whether they have any specific safety precautions in place to comply with social distancing. 

How can I find out if a plumber is considered an essential COVID-19 service provider?

Generally, plumbers are often considered essential service providers. Essential service providers vary from state to state and city to city, however. For the most accurate information, check your official state or city government website to see whether a plumber is considered an essential service in your area.

Read CISA’s publication on identifying critical workers to find out more information on a national level. Some, but not all, jurisdictions follow CISA’s definitions of critical infrastructure. 

Are there ways to be safe if I hire a plumber when social distancing?

Contact plumbers near you beforehand to see if they can complete the project without entering your home — for example, by entering the garage to fix a broken water heater. If the plumber needs to enter your house to do the job, you should proceed only if both parties feel comfortable with the project. Consider taking extra steps such as waving instead of shaking hands, staying 6 feet apart, using digital payments and sanitizing common areas.

Does a plumber need to enter my home?

A plumber will need to enter your home to fix plumbing issues like dripping faucets, clogged sinks or toilets and leaky pipes. They might not need to come into your home if the faulty appliance is located outdoors or in the garage. Before you begin the project, contact plumbers near you to find out they will need to enter your home.  

Can I use digital payments to pay for plumbing services?

Some plumbers accept digital payments -- Zelle, PayPal, Venmo, etc. -- for their services. Before you hire a plumber, ask them if they accept your preferred online payment. Many also feature digital payment options on their profiles. Due to the COVID-19 pandemic, digital payments are typically considered safer than cash and credit cards.

What do you do if you have a burst pipe?

First, switch off the water supply to reduce the water damage. You should also turn off the electricity for the part of your home that has sustained the leak, as it can be extremely dangerous if the water comes into contact with an electrical socket. Next, drain the remaining water from your faucets so it doesn’t freeze inside the pipes. 

Once you’ve done all of this, search for qualified plumbers in your area and ask them to provide you with a quote. 

What happens when a water pipe bursts?

When a pipe bursts, the water can cause indoor flooding and damage your home. If the pipe is in an accessible location, you will likely notice puddles of water right away. However, if the pipe is underground or behind a wall, it may cause reduced water pressure, a sulfur smell or discolored water. All of this can cause significant (and expensive) damage, which is why you should always contact a plumber near you if you suspect your pipes are leaking.

Does insurance cover a broken pipe?

Sudden water damage may be included under most homeowners’ insurance policies, but it’s typically not covered if the damage could have been avoided with proper maintenance.

For example, if a pipe in your laundry room suddenly bursts and causes damage to the flooring and walls, that is usually covered by insurance. But if a pipe under your sink has been leaking for months and causes your wood floors to rot, your policy won’t cover that damage.

Always double-check with your insurance agent (or another expert)  to see what your policy covers.

Can a leaking pipe burst?

Yes. A leak in your pipe can build up pressure and wear through the material. Left unchecked, this pressure can cause the pipe to burst. This is why it’s so important to fix your pipes and contact a plumber as soon as you notice a leak — no matter how small or insignificant it may seem. 

Smaller leaks are easier and inexpensive to fix, saving you time and money in the long run. In addition, many insurance policies will not cover water damage for pipes that burst due to gradual leaks.

What are the signs of a burst pipe?

If your water pressure has suddenly dropped or your sink and toilet have unexpectedly started clogging, you may have a burst pipe. Other tell-tale signs include watermarks on the wall of your bathroom or laundry room, drips or puddles in your home or basement, or water from your faucets that have suddenly turned brown. You may also notice a strange rotten-egg smell or the sound of gurgling water in your home.

If you notice any of these signs, contact a plumber near you to fix your pipes immediately.

Reviews for Kansas City custom pipe professionals
Julie G.
EDIT: After posting my original review, the man who came to do the work reached out to me personally to refund me the money spend on the labor. I feel much better knowing he did his part in apologizing and following through on customer service. I'm glad we got the miscommunication cleared up. I recently contacted this company for a quote on my main water valve. We just bought the house and the inspector stated that the valve was leaking. I called Pierpoint in addition to a few other companies for a QUOTE ONLY. When we spoke on the phone, I told the guy who came that I just quickly wanted to resolve the issue and I needed to get quotes ASAP. Not only was he an hour late, but when he came, he started looking at things and touching the pipes. He just started working on the valve, clearing off corrosion. I just stood there watching, while I figured he was just looking to see where the leak was or what he needed to fix. He then stood up, said he needed to tighten things and that was it. It was $100 for 3 minutes of, what I thought was, an inspection to give me a quote. I'm a new home owner and I felt extremely uncomfortable telling him that I didn't think he deserved $100 when all I wanted was a free quote. So I paid him uncomfortably. He did fix the problem, so I'm thankful for that, but I honestly feel very taken advantage of. Will not recommend. A company should never belittle a client nor make them feel uncomfortable when they speak up about only wanting a quote and forcing payment for labor I did not authorize.
Pierpoint PlumbingPierpoint Plumbing
Ready to find a pro?

See more reviews, compare prices, and hire your favorite pros all with Thumbtack.

Why hire professionals on Thumbtack?
Free to use

You never pay to use Thumbtack: Get cost estimates, contact pros, and even book the job—all for no cost.

Compare prices side-by-side

You’ll know how much your project costs even before booking a pro.

Hire with confidence

With access to 1M+ customer reviews and the pros’ work history, you’ll have all the info you need to make a hire.