- What is your typical process for working with a new customer?
For clients with large homes, 2, 3 or 4 bedroom houses, we prefer to do free In-Home Estimates for the most accurate quotes. A potential client would call our office and speak to one of our managers who will schedule a time for a walk-through that best suits the client. We would then prepare a proposal/contract for the client, that contains hourly rate, crew size, travel fee (if any) and send it to the client via email. This same process applies to out-of-state moves.