What do you love about your job?
I love helping others and meeting new people. I offer a variety of services that are not common with most plumbing companies. I am offering a diverse range of services, including sales and installation of my proprietary line of water filtration products, mold inspections and mold remediation and "green" plumbing services. These help people maximize water efficiency and minimize environmental impacts.
What or who inspired you to start your own business?
My father, my family and my desire to help my community inspired me to start my business. They are still the greatest influences in my decision.
Describe your most memorable project.
If I could offer one situation that best expressed my intention and desire, it would be of an experience I had while vending at an environmental trade show in Raleigh, NC. I was at the event primarily to market water filtration products I brought to market in 2003. I had decided to display our H2O Easy water filtration products to help introduce the new PureWaterGenie to the regional market.
During the course of the event I was approached by a middle-aged woman from North Carolina named Kathy She inquired about the capabilities of the PureWaterGenie. Our conversation began in a typical way but didn't stay in that course for more than a couple of minutes. Kathy was much more serious with her questioning than usual; it was clear that she had a sincere distrust. As I attempted to carry the conversation as sensitively as I could she became more open about her concerns. Kathy had experienced and lived through a devastating bout with breast cancer, and was continuing to experience health problems. She discovered that she had mercury toxicity. She had spent several months trying to determine the source of her exposure, which turned out to be the municipally treated water supply. As soon as this became evident, she had her two young children and husband tested, and all were found to have elevated levels of mercury. Kathy was certain this condition had caused her cancer and continuing health concerns.
After about an hour of heartfelt communication, I proposed to have a PureWaterGenie system installed in her home at no expense to her family until she decided the system performed to her satisfaction. She agreed. After six months and several lab tests to verify the water quality, Kathy offered to pay for the system in full, including installation costs which we declined to accept.
Kathy and her family have since moved out of state and purchased a new H2O Easy PureWaterGenie system for her knew home.
I often reflect on this experience, which continues to be an enduring reminder of why I do what I do, and why I will continue to do it as long as I can help others like Kathy.