On Tops Roofing
Introduction
Hello! I'm Jeff from On Tops Roofing. If you've noticed bright orange trucks with a cheerful hammer named Hammy on them, that's us! Although we're new on Thumbtack, we're veterans in roofing. Since 1991, we've replaced over 15,000 roofs throughout North Carolina's Triangle area.
For those seeking exceptional customer service and a job well done the first time, we're your go-to team. Don't hesitate to reach out – we're here and eager to assist with your roofing needs!
Projects and media
29 photos
Projects and media
29 photos
Specialties
New roof type
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Reviews
Customers rated this pro highly for professionalism, and responsiveness.
Exceptional 5.0
37 reviews
5
97%
4
3%
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Read reviews that mention:
Past Customer
Oct 21, 2023
·
From Google
From Google
We had a new roof installed, and the entire experience with On Tops Roofing was phenomenal. Our roof looks so good!Chris was our sales manager, and he was very kind and courteous. Getting an estimate was a very smooth and quick process. Our roof was leaking, so they fit us in sooner to get it replaced, and we are very grateful for that.Josh, our project manager, was very professional and communicative, and Hannah at the office was awesome.The staff at On Tops were on top of everything. They seem to have everything streamlined and run a well-oiled machine It was truly a pleasure working with them!
On Tops Roofing's reply
Thank you so much for the kind review, Sandy! We're so glad team was able to provide what you needed to get your roof in the right shape! We will be sure to relay your feedback to Chris, Josh, and Hannah!
Past Customer
Nov 17, 2023
·
From Google
From Google
About 10 years ago, we interviewed a few different companies to replace our roof. We elected to go with On Tops Roofing, and I am so happy we did. At the time, their pricing was very competitive with the other companies. If anything they may have even been lower than some of the other estimates, but because I had seen so many of their signs in neighbors' yards we decided to use them. The work at the time was impeccable. Within the last 6 months, I have had two issues arise that needed On Tops' attention. Neither issue pertained to the actual work they had done, but they were more than willing to help. Their communication was prompt and efficient. They treated us as if they had just replaced our roof within the last year. I can't say enough good things about this company: timely, efficient, honest, trustworthy and reliable.
On Tops Roofing's reply
Amy, thank you so much for taking your time to leave us a review. The trust you have put into us does not go unnoticed and is greatly appreciated. We try our best to ensure each of our homeowners are provided with information needed to help make their roofing decisions. We are happy to know we could help you again during your experience with us last week. We look forward to assisting you in the future with any other needs! Thank you again, Amy!
Past Customer
Nov 15, 2023
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From Google
From Google
On Tops Roofing is the tops. Hard working, very capable and willing to problem solve the right repair. Highly recommend.
On Tops Roofing's reply
Mr. Corell, thank you for your kind words! We are happy to know Arturo was able to diagnose and fix the issue. Your new chimney cap looks great!
Past Customer
Nov 3, 2023
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From Google
From Google
Use On Tops to install 2 roofs through years. First and only roofers called because of the trust in the company. Call 2 times through years with issues and On Tops responded promptly which is very important to me service after sale. Chris responded to my issues and explained my choices plus gave me time to make a decision without pressure plus answer all questions. Day of install staff was prompt very professional worked as a team. Project supervisor was there explained the processes to me with my install, also found defective plywood and explained my options, once made decisions called Chris made sure correct plywood was delivered and installed correctly. When install was complete clean up was if they had never been there. If I ever need anything for my roof On Tops will be the call I make plus I have and will recomend On Tops to friends and Family.
On Tops Roofing's reply
Mr Johnson We wanted to take a moment to express our sincere gratitude for your continued trust in our services and for the kind words you shared in your recent review. It has been our pleasure to work with you on multiple occasions, and we are thrilled to know that you have been satisfied with the results each time. If you ever have any questions, concerns, or additional projects in mind, please don't hesitate to reach out. We are always here to assist you.
Past Customer
Oct 24, 2023
·
From Google
From Google
had wind damage to roof on a rental home while traveling overseas. Sent an email to Chris who Responded and repaired the next day - AWESOME!
On Tops Roofing's reply
Hank, thank you for giving us your feedback, and for trusting us with your roofing needs! We're so glad that we have been able to serve you over the past few years!
Credentials
Background Check
Jeffery Baxter