5. *Apal Roofing Company
- 16 years in business
- 43 hires on Thumbtack
- Serves Chapel Hill, NC
"I am very happy with my experience with this roofer (Apal Roofing – Art Barnes). Our initial communications were done completely online. We made an appointment online through Thumbtack on a Saturday for him to come out to my house and give me a quote that next day (Sunday at 10am). What first impressed me is that not only did he show up as promised on Sunday, but he showed up 15 minutes early, actually got up on my roof, walked around to assess it, took pictures and then took the time to show me the pictures and explain what I was seeing and why it was or was not significant. Of the roofers that gave me a quote, none of them, except Art, did that. He is also the only roofer who gave me a quote for repairs vs replacement, an idea of how long the roof would last if I made repairs only and a 10 year workmanship, no leak guarantee if I replaced the roof. In addition to that, the quote he gave me to replace the roof and gutters was significantly lower than any of the others I received.
On the agreed upon day, the roofers showed up on time, got to work quickly and was completely finished installing the roof and cleaning up 4 hours later. The gutter installers came a couple hours later and were equally as efficient as the roofers. After the job was completely done, Art walked around my house and checked to make sure the job was done right and there were no leftover nails on the ground. Now here is where the job could have gone South. Art and I somehow failed to have a meeting of the minds with respect to the installation of gutter covers. After we talked it out and came to an agreement, he made it right for me. If all of the other positive things I have mentioned did not tell me why his company has such good reviews and an A+ rating with the Better Business Bureau, his response to our failed meeting of the minds did just that. I am very pleased with this company and would definitely recommend them to anyone…as a matter of fact, I already have."