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Find a security door professional in your area

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Security door professionals near Charlotte, NC

Top pros for your project

These pros consistently receive high praise in customer reviews.These popular pros are highly sought after for their quality and expertise.These pros recognize that your time is important, and are the fastest to respond to requests.These highly recommended pros are experts, ready to help with your project.

These pros consistently receive high praise in customer reviews.These popular pros are highly sought after for their quality and expertise.These pros recognize that your time is important, and are the fastest to respond to requests.These highly recommended pros are experts, ready to help with your project.

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Avatar for Crafted Home Solutions NC
Avatar for Crafted Home Solutions NC
Crafted Home Solutions NC
Crafted Home Solutions NC

Top Pro

Exceptional 5.0

(24)

Exceptional 5.0

(24)

In high demand
  • 64 hires on Thumbtack
  • Serves Charlotte, NC
  • 64 hires on Thumbtack
  • Serves Charlotte, NC

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Donna K. says, "All I can say is “Wow!” Mike went above and beyond on my project! I hired him to shorten two bathroom doors that were catching on the rugs. While working, he noticed another unfinished project and asked, “Do you need help with this?” Yes, please! After taking care of that, he spotted a loose towel bar we’d unsuccessfully tried to fix and offered to repair that, too. Done! As he was leaving, I asked whether he could also redo my master bedroom closet. He enthusiastically said yes and showed me photos of his beautiful work, demonstrating his master carpentry skills. By this point, I was worried about how much all this extra work would cost. But Mike stuck to his original quote! I happily added a little extra because I was so grateful. Hiring someone else for those additional repairs would have cost considerably more. Mike was polite and professional throughout our text exchanges, and his original quote was also the most reasonable I had received. Hire him! You won’t be sorry! P.S. The photos show the doors before Mike fixed them, when they kept catching on the rugs. A little thing, perhaps, but it was driving us crazy. Now they swing freely!"See more
Donna K. says, "All I can say is “Wow!” Mike went above and beyond on my project! I hired him to shorten two bathroom doors that were catching on the rugs. While working, he noticed another unfinished project and asked, “Do you need help with this?” Yes, please! After taking care of that, he spotted a loose towel bar we’d unsuccessfully tried to fix and offered to repair that, too. Done! As he was leaving, I asked whether he could also redo my master bedroom closet. He enthusiastically said yes and showed me photos of his beautiful work, demonstrating his master carpentry skills. By this point, I was worried about how much all this extra work would cost. But Mike stuck to his original quote! I happily added a little extra because I was so grateful. Hiring someone else for those additional repairs would have cost considerably more. Mike was polite and professional throughout our text exchanges, and his original quote was also the most reasonable I had received. Hire him! You won’t be sorry! P.S. The photos show the doors before Mike fixed them, when they kept catching on the rugs. A little thing, perhaps, but it was driving us crazy. Now they swing freely!"
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Reviews for Charlotte security door professionals on Thumbtack

From Thumbtack Customer

Legacy Home Remodeling
Legacy Home Remodeling
Beware of this company.
I had a door installed about a year and a half ago, and it’s still not finished. The lock was never installed or fixed correctly, leaving my home unsecured for over a year. The same issues are happening with a second door I purchased — nearly $10,000 worth of work in total.

Customer service has been terrible. Calls and messages often go unanswered, and promised manager call-backs never happen. Their only “solution” after all this time was to replace the lock.

The quality of work and service is extremely disappointing. I do not recommend this company — find one that actually cares about their customers and their security.

***Update*** - Post Comment Review - Pictures of Dialogue Added

Thank you for your message. I want to be clear that there were three separate occasions when your technicians came out to work on my door. If those visits were not documented on your end, that is an internal issue. I do not work for your company, and I am not responsible for your technicians’ paperwork or for ensuring they follow your internal policies. I was never informed of the procedures you referenced in your previous message.
I also recall three different salespeople in my home who made assurances that did not align with what ultimately happened. And while I am not a door installation technician, I relied on the expertise of your staff. When your worker showed me the door could lock, while having to manipulate it in ways I would not have known to do, I trusted his assessment. When the lock repeatedly failed for me afterward, I reached out again, as any reasonable customer would.
Your team came out three times and never replaced the lock. They only attempted to adjust what was already there, and no one ever mentioned the solution you are offering now. If I had not followed up again this summer, none of this would have been addressed. The fact is, the process fell through the cracks on your end. There was supposed to be a work order for the new door’s lock to be fixed that never materialized, and during the installation of the second door, I explicitly reminded the installers that the first door still did not lock. They told me it would be handled afterwards when they came back to fix the second door, yet I heard nothing for months. I was the one who had to reach out to get this moving again, which is why I’m confused by the reaction to my frustration. My concern has always been basic security, and throughout this experience, the service has been sub-par and inattentive. I am frustrated and disappointed by how this has been handled. Once the lock is finally repaired, you will not need to worry about further contact from me. I do not intend to continue doing business with your company. And to be clear, the only reason I purchased the second door from you was because I believed the first issue would be resolved in a reasonable timeframe and I wanted to secure pricing before the tariff increases, not because I was satisfied with the service.
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