Victor responded to my immediate need within 24 hours, even though I consider my location, Emerald Isle, to be pretty far from his home base around Rocky Mount. He came on time, assessed my needs, made some immediate repairs, gave me my options, and made a plan for further repairs based on my needs and preferences. I have worked with many subcontractors and electricians in the past, and Victor provided me what I believe was a truly honest assessment of my situation. We made plans for him to come complete the more involved repair needed in a time that is well under a week. I will update this review upon completion of our project.