Our house is 98 years old, and at some point the kitchen had a set of awful four-foot fluorescent tube lights installed. We wanted to replace those with recessed lights, so we contacted Power Crew for an estimate. Michael came and looked things over, and gave us a very reasonable quote for installation (with the cost of parts included). We agreed to it, and when the day came he arrived and worked with us on the exact placement of the lights (having to work around the quirks of our house).
When he started to drill holes in the ceiling, he found that an air duct had been installed, and it didn't leave enough room for the cans. He discussed some alternative like track lights with us and wrote a new estimate, and left so we could talk it over. He was really nice and professional.
We didn't want track lights, so we did some research and found a new kind of surface-mount LED light which is very compact and can be installed into a normal ceiling box. We called Power Crew again and this time Jason came to do the work. There was a bit of a mix-up, as he thought we still wanted track lighting, but when we showed him the lights we'd found, he was very receptive to the idea. He experimented with the lights a little and found they're installed using spring clips, and it takes a fair amount of force to mount them or remove them, so the ceiling boxes would need to be pretty solid. He examined our ceiling again and took some photos, and asked if he could take one of the lights to the shop and mock up an installation of it so he could get it right in our kitchen.
We were ready a couple of weeks later, and he returned with the proper boxes to install (he had contacted the manufacturer's engineers to find which ones they recommended). He worked all day, and even though it was a tricky situation, he was able to install all five lights properly, including a smaller box to terminate the old wiring above one of them. It's not possible to install the lights perfectly flush with the ceiling, but he noticed a tube of caulk we had from another project and asked if he could use it to caulk the gap between the light fixtures and the ceiling.
Jason was also extremely nice and professional, very engaged during the entire project, and obviously very invested in doing it right and giving us the best results possible even though our house made it a challenge. We couldn't be happier with the service, and we would recommend him and Power Crew to anyone.