FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer personalized balloon décor based on your occasion and needs. A 50% deposit is required to secure your booking. There is a $50 fee for last-minute bookings (less than 1 week in advance). Additional add-ons like teddy bears, rose petals, champagne, and hanging photos are available for an extra fee. Pricing may vary depending on hotel location and complexity of the setup.
- What is your typical process for working with a new customer?
When a new client reaches out, I send a New Client Inquiry Form to learn more about their event, vision, and preferences. Once I understand their needs, I’ll confirm availability, provide a quote, and guide them through the booking process including payment of the deposit and confirming final design details.
- How did you get started doing this type of work?
Lulunita Balloons started from a dream and a deep love for making others feel celebrated. I began by decorating for friends and family, and quickly realized how much joy it brought people and how much I enjoyed creating those moments. I turned that passion into a business, and now I help others celebrate their special milestones in beautiful ways.