To set up a consultation or appointment with a general contractor during the COVID-19 pandemic, start by performing an online search for local professionals near you.

Message the contractor, and see if they are willing to set up a video consultation call instead of an in-person site visit. With video chat, the contractor may be able to assess the scale of the project, give you better information on what needs to be done and perhaps provide an estimate. Be sure to discuss virtual payments, as well as general strategies for staying safe.

To find out whether a general contractor is considered essential in your area during the current coronavirus pandemic, visit your city or state’s government website, which will have information on essential services.

Find information on national recommendations by visiting CISA’s Identifying Critical Infrastructure During COVID-19 webpage. However, not all jurisdictions follow CISA’s definitions of critical infrastructure. 

If you decide to hire a general contractor, avoid any physical contact, don’t shake hands, keep 6 feet of distance between you and the pro and sanitize all involved surfaces. Also, use digital platforms to communicate and make payments.

Currently, many general contractors are using common digital payment services like PayPal, Venmo, Square Cash, Zelle, Google Pay and more. And more will likely adopt these and similar platforms as coronavirus continues to force companies to take on digital capabilities.

Contact general contractors beforehand to discuss whether they accept digital payments, and take all necessary measures to meet social distancing recommendations. You can also compare general contractors side-by-side online to see which ones accept digital payments.

Provided the project is located inside your home, completing the job would require a general contractor to enter your home. But if your project is located outdoors, a general contractor will likely not need to enter your home. Discuss your options with general contractors in your area before hiring.

General contractors can complete all types of projects, from small home repairs and new construction, from building a new home to landscaping an entire yard. General contractors may specialize in plumbing, framing, electrical, foundations or roofing projects, and they can work on commercial or residential buildings. 

Before hiring a general contractor, make sure the contractor holds the proper licenses, registration, insurance and certifications required by your city or state. 

General contractors perform manual work and typically need to be present to complete their projects. However, if you come across a profile that states the contractor is offering remote services, ask what those services include. You can also ask if they can perform a consultation via video call and if they can do the job while following guidelines from the CDC and local agencies.

Hiring a general contractor is a good idea for many remodeling projects. Home renovation contractors have a broad range of skills to manage, coordinate and complete a project. They should help make sure your project comes in on time and within your budget as they hire and supervise all the necessary subcontractors, including electricians and plumbers. They also handle procuring all the materials required for your job. Some homeowners look to save money by acting as their own contractor, but an experienced home renovation contractor is worth the cost. They should know local building codes, be able to pull all necessary permits, and work with inspectors to make sure the construction meets local codes. Also, because they get professional discounts, they can typically buy materials at a better price than you can; better prices on materials and labor save you money, and make up for at least a percentage of the cost of the contractor.

A commercial contractor provides similar services as a residential general contractor but specializes in working with large-scale projects for businesses, schools, nonprofits, governments and development firms. When researching commercial general contractors, review their portfolio of work and confirm they have ample experience working in the area you need. For example, if you are building a small strip mall, ask if the contractors have experience successfully incorporating all the needed elements such as a parking lot, meeting ADA requirements, accessing the proper permits, and completing work on time.

Once you’ve identified several qualified candidates, request bids for your project and then compare the scope of work with your needs and budget. Your commercial general contractor should oversee design, permitting, construction, materials purchase, and adherence to building code and zoning regulations, as well as sticking to an agreed-upon budget and schedule. It’s important to establish clear communication with your future commercial general contractor, as this will mean a smoother process for everyone. For all these reasons, it’s also especially important to follow a few smart hiring practices when it comes to finding a general contractor.

A few home remodeling projects can be done by an ambitious DIY-minded homeowner or local handyman, but many are best completed by a professional home renovation contractor. You should hire a contractor when you’re planning a large project that takes time, machinery or large tools, and several workers; a kitchen remodel, new bathroom or home addition will be most successful with a licensed, expert contractor at the helm. It’s particularly important to have a professional contractor on board for construction, electrical, plumbing and HVAC projects that require inspections to meet local building codes. Of course, you can hire a contractor for smaller projects, too, if you prefer to let an expert handle things like addition or removal of a wall, small framing projects, or anything that requires a permit.  

You should hire a contractor when you’re ready to start a remodeling project and you have plans, a budget and a timeline for the work in hand, but before any remodeling work begins.