Joanna made my weddingcake and I am really happy with the result. The cake tastes amazing and Joanna did everything as I asked her. Definitely, I will ask a cake with her again when I need it.
Yummy Cakes By Joanna
Amazing service! Great value! Even better cake!!! Cake held up great overnight for our wedding party! I will be contacting this gem for any future events.
Dioana Romero Pastries
Just what we had hoped and fully executed
The cake was a huge success to wedding event
We needed a smaller cake for a small wedding and Susan was willing to do a 4inch/6inch tiered cake with one tier gluten-free and the other gluten-full. After our tasting we asked for even more citrus flavor in our lemon and blood orange cakes and she delivered! Yum!
Little Red Kitchen Bake Shop
I am terribly displeased and upset by the fondant weddingcake that was delivered by Joanna Banks on October 21 for my wedding in Manhattan.
On purpose, I waited awhile because my husband and family were very disappointed with the wedding cake and how it turned out. I wanted to take time to be less emotional when I communicated with her or with Thumbtack. It has been two weeks so I believe I am now level-headed and that I now can make a reasonable fact-laden review.
During preparations, Joanna Banks was very nice and agreed to my every request: 4 fondant tiers with different flavors per tier. Cascading fall leaves from the top tier to the bottom since the wedding theme was "fall" and two cat cake toppers and the moulds will look like the cats in my invitation. So imagine, what I felt when I saw my cake for the first time! I was so aghast! (See attached photos.)
First, the person whom she sent to deliver and assemble the cake left the reception venue and instructed my friend/guest who has no experience in setting up a cake, to do it. I understand that the wedding venue made him wait for quite some time but still he should have been professional and made sure he set up the cake himself because it was not my friend's job to do it. Also, when I asked Joanna Banks on my wedding day why the cake assembler left, she replied that the driver had to make another delivery and it was simple to assemble the cake. Was that what a professional should have done? Leave the cake just like that and not making sure he/she did it himself to ensure a decent finished product?
Second and most importantly, the cake was tilting and looked dilapidated! By the time of the reception, it looked like it collapsed and was uneven. It looked like a cartoonish birthday cake for a child than an elegant fondant weddingcake with four tiers. The agreement was that the bottom tier was a Rectangle , the third one a hexagon and the top two tiers were both round. The cake just looked like they were stacked unevenly one on top of another! The shapes were not clear or discernible.
The cat moulds were ugly and did not look like cats at all. They were supposed to look like the cat designs on our wedding invitation (see photo attached.) The leaves she used did not resemble the leaves I used in the wedding venue for decors which she agreed to copy. The leaves she put on my cake were just made from cookie cutters and the leaves had dull colors without vines.
As for taste, the cake was generally ok, not superb for the worth of $350! The taste of the red velvet tier was ok. The largest vanilla tier's texture was too moist and not in the good way and the chocolate mousse seemed like choco pudding instead. My mother-in-law said the taste of the second tier (vanilla with peaches) was too sweet. The topmost smallest chocolate tier was ok.
All in all, the cake was way below par and now after I told her what happened and showed her pictures, she just said "she didn't know why that happened" and "she's confused" why the cake looked like it melted. In her words, the cake was "mishandled". The cake could not have melted because the venue was indoor and it was not warm in the venue and it is falltime, not summer! To add insult to injury, Joanna Banks sent me a photo of a three-tier cake she allegedly/claims to have made just last week. So I asked her: What then happened to my cake? How come it wasn't anywhere as decent-looking as the picture of the cake she showed or those featured on her website? She hasn't offered any reparation or refund for the cake despite my complaints. Neither has she called me (she definitely knows my number) to personally apologize.
The end result was really a failure and my best man who paid for the cake $350 (plus $50 for the cookie leaves) as his wedding gift said the cake was not the worth what he paid for.
Had I known that would be the end result I would have just gotten the money and bought over-the-counter cakes from the regular bakery and served those to the guests. I was so upset during the wedding day and shortly after that my guests had to make a joke out of it to pacify me and divert my attention away from the cake. I was too embarrassed to serve the cake to the guests. Only those who stayed later, tasted the red velvet tier and we just brought home everything. I was so embarrassed to my guests about the dilapidated cake that looked like an uneven giant marshmallow instead of a professionally-made fondant cake.
Please let this serve as a WARNING to all brides getting married. Try not to get the lowest bidder all the time, especially for your wedding cake. Make sure the cake baker knows what he or she is doing. A weddingcake is not just a regular birthday cake that you order anytime. Hopefully, you only get married once so choose a reliable cake baker with a good reputation and which you have tried and tested. Don't leave this to amateurs or you will regret it like I did.
What was so disappointing was that Joanna Banks was the first supplier I chose and I even sent her via email a detailed document with details and pictures so she can have a guide when while she was preparing my cake. She said she understood and she appeared sincere during coordination. She had at least two weeks to prepare. I don't understand why the cake was such a disaster.
I have chosen all my other suppliers (just a few days before the wedding) from Thumbtack and have given a 5-star rating to my DJ and make-up artist, and a 4-star rating to my limousine service (I'm still waiting for output from my videographer and photographer) so I'm not giving an unreasonable rating to this. I just no longer want any other bride to suffer the same agony I did for choosing the wrong wedding cake supplier.
Yummy Cakes By Joanna
I hired dioana to do a 3 layer cake for my wedding reception and she KILLED IT. 😍She did the layers tall and elegant, made the vision come to life ✨itwas so beautiful people didnt think it was a real cake!! And it was so delicious!! 5 stars!!
Dioana Romero Pastries
I finally figured out how to update my review. I wanted the opportunity to explain how much we appreciated the service Anna provides. If the review it too long just jump to the end.
First, Anna is super responsive. When I listed the project she reached out right away and minutes later was on a phone call with me discussing options.
During our consultation, we discussed the vision for the cake. She really took in our input, asked for a few pictures of designs we liked and before the end of the call we had a sketch of a beautiful cake for our wedding. She really took the time to understand what we wanted and was patient in answering all of my questions.
Next, she arranged the most amazing cake tasting. My fianceé before the visit wasn't a huge fan of weddingcake but Anna turned that all around.
Delicious is not descriptive enough to describe the selection of cakes, creams and fillings Anna layed out for us. We were so busy sampling delicious cakes we almost forgot we needed to pick the combinations for the wedding. It was the most fun part of planning a wedding to date.
Anna was more than helpful in providing samples, answering questions and helping us finalize the design of our cake. We can't wait to see the end result as we trust Anna will do an outstanding job.
Overall, Anna is professional, personable and an expert in her craft. If you are looking for beautiful looking, excellent tasting cake at a great value hire Anna immediately!
What A Cake I Bake
Chef pearl created our weddingcake and it was exactly what we wanted and it tasted great as well! She was always available to chat and ease my mind about any questions I had. Great value and amazing work!
Make my Pastry, LLC
Two weeks before the marriage, our weddingcake designers backed out on us. By the grace of God we were able to find Aroma Bakery!!!! It was only God that could lead us to such wonderdul people. Despite such circumstances Aroma bakery, took on our project and went above and beyond to ensure that the bride got everything that she needed. The cake was beyond gorgeous and absolutely delicious.
If you're looking for a cake team with the spirit of excellence you don't need to look any further. Aroma will take care of you, make themselves available to all of your questions and needs, design, and deliver a cake beyond your hearts desire. I have no words to say except God bless you Aroma. We are internally grateful!!!
Aromas Boutique Bakery
OMG... anyone needing a weddingcake with butter cream icing this is truly the best we have ever had!!! Even the hotel staff enjoyed it with us. Thank you so very much for a wonderful dessert! It was the perfect way to end our elopement.
Dee created a selection of mini cakes for our wedding. These served as favors for our guests. From day one Dee was always quickly responsive and available to answer all our questions. This was a very last minute request with a number that kept changing as the days progressed. Dee did by miss a beat and was extremely accommodating of our changes. We were very happy with the final products-the cakes were so cute (our guests loved them) and the taste was delicious!
It was my pleasure to work with Chef Joy. I felt special and appreciated. Her expertise goes above and beyond! Chef Joy takes the pressure out of trying to create your weddingcake....she bares all the weight and created a cake that was so exquisite that I did not want to cut it; much less eat it. THE CAKE WAS DELICIOUS!!!!!!!OMG! I did not do a tasting only because I was stressed for time.
Chef Joy took the pressure off of me, I did not worry about a thing. My fiance and myself just left it in her hands and we were not disappointed.
Her cake flavor combinations tickles your senses and the texture was perfect. Chef Joy has gained a client for Life. I truly mean that....thank heavens I finally found a true pastry Chef who does everything and is a keeper!!!!!!!
Make my Pastry, LLC
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