I was very pleased with PC-triage. They kept in contact with me and explained all the issues. They made a gallant effort to repair my laptop. Unfortunately it was not repairable. They even offered to set up the new laptop when it arrives. I will certainly recommend them to my friends.
Had an overall GREAT experience! My hard drive ended up being damaged beyond repair and for literally hundreds of dollars less than other pros on Thumbtack, I got my laptop back in a week with a new drive, files backed up, and in a way better financial spot than if I went with someone else!
Laptop had been running slow on every process from startup - any website..
Abdu was very detailed on walking through the process from Startup - website slow running issues..
He had explained and perform diagnosis on how many viruses, files & corrupted uploaded detected.
I suggested to leave it and pick it up the next morning due to finishing my errands.
When I picked it up the next morning.. I was ASTOUNDED of the results I now have using my laptop. It has been 4 days now and still performing fast without issues. Keep in mind, that my laptop is about 5 years old at the least. But still running like new!!
I'll bring my wife's laptop in next week for a tune up and strongly recommend Abdu and especially for the price!!
My partners and I have hired Steve several times to come to our law firm's office and fix some of our office computers and personal laptops. In one case, I was ready to throw my personal laptop away, but Steve fixed it so I am enjoying several years of additional use out of the machine. Steve provides great service. And his charges are reasonable.
TechDocc has Excellent service. He is very knowledgeable on any type of computer problems, software, programs, viruses , and repairs. I definitely recommend this company to everyone needing any type of computer work, or assistance with laptop, or desktop .
Great communication with me. Owen got my laptop Saturday afternoon around 3pm and had it all done by Sunday morning..Great price too, I will recommend Owen to all my friends. My laptop is like a new one again...I'm a very happy customer
Butch is amazing - he not only fixed my problem (defective laptop fan) but he made several helpful suggestions on things that I could do to improve the functionality of my laptop, none of which he made any additional money on. I really appreciate the fact that he was available nights & weekends so I didn't have to part with my laptop on a school day.
I was more than pleased with Robert's professionalism and performance. His initial contact was fast. His communications were clear and concise and the problem with my laptop was addressed with more than fair price. I would call him again with any computer issue. Highly recommended!
What a personable computer tech! EXPERIENCED~ Fast, professional & willing to do whatever needs updating and done to get your computer running efficiently to it's max capacity :o) THEN coordinates all your passwords (if your like me and forget which one is for what program :o)
Andrey saved me a ton of headache and frustration when he was able to recover the full contents (approx. 120gb of data) of a dead laptop in a couple days time. This laptop was completely dead and won't even turn on. After several days of this, I finally started looking for a Portland local data recovery service and found Andrey online with excellent thumbtack reviews.
I'm a fairly critical review reader, and I couldn't believe that all the reviews for this place were legit, but after experiencing his fantastic service I can see why everyone raves about him.
I am very impressed. I own a Dell from hell and I could go into a long story about the horrific experience I've had with this laptop in the last 4 years but to keep it short Vivid labs guy Justin listened to everything I had to say,took the time to explain all & show me a few better ways to avoid the issues from before.So within 24 hours I had my laptop back and working the way it should (for a dell) at a fraction of the price I was quoted from other big name repair places. I will go back to Vivid for all my computer needs.
He was amazing. He came and deleted a large amount of viruses from my husband's computer. Cleaned up all the issues and made sure we were protected for the future. He told us what he was doing step by step as well. He was able to get it all cleaned up and ready to go. Not to mention he was super nice and we had a great conversation while he worked. He worked as quick as the laptop would let him! Would 100% recommend using him!
David is wonderful and a joy to work with. His customer service exceeds most of those you find on the net today. I am not a computer expert but I am computer savvy in some regards. . Hiring David, I found a professional technician who is honest,affordable,patient and available. He is able to work with me at my level of knowledge with computers addressing what I need. David has a great personable personality not typical to most technically inclined personalities that I have come across previously. We are not finished yet, but he did get my laptop back up to where is was supposed to be. Now it will just take some tweeking to make sure everything is up to snuff. David is remarkable.
I called a few weeks ago, needed my laptop fixed. It had a virus. Bobby came over within the hour and only took 45 minutes to get it working perfectly again! Thank you for your prompt and professional service! I have your number on my fridge for any further issues.
I wanted my laptop cleared and cleaned.
I contacted Does Not Compute through Thumbtack. Great response time, great customer service (pick up and delivery). Amazingly fast and efficient.
Thanks! Will recomend.
Jimmy set up my network for my home computers and laptops. The admin work included setting up the accounts linking them installing software antivirus software doing upgrades to the existing software on my desktop. Everything was done to completion in the allotted time and on budget . He does quality work I would recommend him and use him again.