Val came to our house the first time, to talk me through their different pricing options and give us a quote. This, after only a day's notice. They were very gracious and flexible with last minute scheduling. She is very professional, her pricing is great, and I feel I can trust her. We rent our house for Air BnB, and they are able to do any prep work or cleaning needed for that - without huge additional costs. They did such a great job cleaning our house, and I had such an awesome experience with this company - I do not plan to use anyone else from here on out!