Couldnt have asked for more!
Problem: Single parent; limited budget; 80 feet of old rotting fence; holes under another 80 feet of newer fence; 3 dogs; no experience with tools; nothing but bad experiences with contractors causing complete lack of trust for most service providers.
Solution: John Chambers and A&C Innovative Contractors. The name says it all, innovative solutions was exactly what I needed in order to fix the issues that put my animals and home at risk, while staying within a limited budget, and its what I got.
After getting quotes from many of the big fence companies in town that wanted literally thousands of dollars for labor to replace fence boards on existing steel fence posts (about 4 hrs of work), and contacting dozens of so called fencers on Craigs list to have zero responses, I had given up for this years dry season, and was very frustrated. So frustrated that I hesitated to contact another soul about the fence and was patching what I could, with what I could find.
I stumbled upon Thumbtack and decided Id try one last time. I received 4 responses; I communicated with 3 of them and got a response only from John at A&C. We set a time for him to look at the property and he arrived right on time and within an hour of our call. He was working across town and made a special effort to provide an estimate quickly.
He walked the area, let me share my concerns, then offered multiple options from replacing the whole fence, to using existing solid pieces, suggesting what work I could do to keep the budget down, and also seeing the issue I had with holes under another part of a newer fence, suggested a solution that he could incorporate into his schedule and still stay within my budget for the old fence replacement.
The main part of the work was done within days, the fence is beautiful, and its curved which added some complexity. In passing I mentioned that I was very unhappy with the quality of the boards that were on sections of my fence that was only 2 years old. John ended up hand picking over 160 cedar boards to find perfect boards with no holes, splits or twists.
I could not be happier, while my trust in service providers in general is still low; my trust in A&C Innovative Contractors is over the top. I will use this company for any and all needs in the future. Their quality, commitment and communications is above and beyond just about anything you will find out there.
In total, I met 3 people working for this company and all 3 were above reproach. They dug in, worked crazy hard, in very hot conditions, were very sensitive to my needs and expectations, super friendly and provide really excellent service. I even had tire problems on my truck and was taken advantage of by a local tire dealer on one of the days they were here, when hearing this, John didn't hesitate to say 'hey next time you questions something like that, call me and I'll help you find a better solution'.
Trust me folks, give these guys a try, you will not be disappointed. I feel like I finally have that support that I can call on when I need something that I just can't do myself.