4. Hometown Roofing & Construction
- 31 years in business
- 54 hires on Thumbtack
- Serves Cookeville, TN
"I contacted the Better Business Bureau of Middle Tennessee on a Saturday morning looking for a trustworthy roofing contractor to replace the roof on our house.
Within a few hours, I was contacted by 3 roofing contractors. I made appointments with all 3, the 1st on Sunday, the 2nd on Monday, and the 3rd on Tuesday.
The 1st contractor was going to use 3 tab shingles and quoted me the lowest price.
The 2nd contractor was going to use GAF Timberline Shingles, which he showed us, for about twice the price.
This 3rd appointment was with Hometown Roofing. Doug Ferris, the owner of Hometown Roofing was on time for our appointment on Tuesday. Unfortunately, before he made it to our front door, he got a call about a family emergency. Doug explained the situation and we rescheduled for Wednesday. I appreciated Doug asking to reschedule in order to take care of his family. That says a lot about him and his family.
When Doug showed up on Wednesday, he was again on time. Unlike the 2 previous contractors, Doug was much more professional. He represented GAF, too. He began with a presentation showing why we should use GAF Timberline Shingles. But Doug went beyond mere shingles. His presentation was about a roofing system offered by GAF called The Lifetime Roofing System. What Doug presented included GAF Timberline Lifetime Shingles, Cobra Attic Ventilation, Deck Armor Rood Deck Protection, Pro-Start Starter Strip Shingles, StormGuard Leak Barrier and Ice Dam Protection, and Seal-A-Ridge Ridge Cap Shingles.
Both the materials and workmanship have a lifetime warranty. Doug is a Certified GAF Roofing System Installer, so he can offer this system.
We were expecting this system to be a significantly higher price to the 2nd quote, after all it was a complete system offered with a lifetime warranty and installed by a professional certified by GAF, but it was only marginally more expensive.
At the end of the day, what Hometown Roofing offered was a much better value, so it made our decision easy.
The execution of the installation and clean up went smoothly.
We are very happy with the investment we made in our home thanks to Doug Ferris of Hometown Roofing. We recommend The GAF Lifetime Roofing System and Doug Ferris at Hometown Roofing to execute professional installation."