Ian Kidd was wonderful! First of all, of the 3 electricians who first responded to my request, he is the only one who wrote back and followed up. He was courteous, prompt, and friendly. I submitted a request on Thumbtack late on a Saturday night, and was at my house on Sunday in the early afternoon, exactly when he promised. He was fast to diagnose the problem, replaced a broken part with materials on hand plus a quick trip to the store for an obscure part, and completed the job quickly and at a fair price. Upon meeting him, I felt comfortable immediately and confident that he would be fair. As a single woman, I also felt safe and respected. I am so glad to have found him. I hope I don't need additional electrical work, but I will absolutely call Ian if I do!