FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge by the hour not by the home. Our rates are $22-$25 per hour. Our price per hour will go down for more hours booked. We include taxes in our quote. We do not charge for cleaning supplies unless the customer requests supplies. We do NOT charge additionally for cleaning ovens or refrigerators. Our minimum service is a three hour service. We do offer a discount to our senior citizens.
- What is your typical process for working with a new customer?
Customer should call for first time service set up. Communication through emails moving forward is fine. This gives both customer and pro the opportunity to ask questions that are answered immediately. Also to insure that the customer gets the day and time they need before it gets filled since we get most of our service requests by phone.
- What education and/or training do you have that relates to your work?
I personally have worked in managing offices/employees for over 20 years. I have found that good communication with customers and employees is of upmost importance to run a successful business.