Data was recovered and all personal photos appear in good shape. Took longer than they expected, but the end result of recovery is all that mattered.
ACE Data Recovery Dallas
Norman is a very approachable and professional guy whom I would recommend to any one. My external hard drive was accidentally formatted, and I tried to recover it using some recovery tools I found online, but to no avail. Norman was able to recover every bit of the data I lost within a day.
Harry quickly responded to my request for quote for datarecovery from a failing external disk drive that was several years old. He was able to meet me and run some diagnostics. When the issue that the external disk drive would not connect to my laptop was reproduced on his, he was able to pull the drive from the enclosure and use cables to try to recover data. When that failed, he went and purchased another diagnostic piece of hardware at his cost. He was able to recover all of my data, provide me with key files via online transfer, and will return all files on another disk drive. Harry stuck with his original fixed price even though this took significant time. All of this was happening on the Christmas holiday weekend. Furthermore, he is a knowledgeable professional who is willing to explain everything in layman's terms. I'll be using Harry Stein for any future PC issues.
You took the time to explain things in detail, which I appreciate. You even mentioned competitors that may or may not take business away from you in the spirit of professional ethics. You are very honest. You stated the pros and cons of actions I have already taken and of actions I considered taking. You mentioned options that I could use and think about that didn't occur to me before our conversation. You were very considerate and patient when I asked questions that I considered to be beginner or novice questions. You also discussed topics that were unrelated to datarecovery at length when they came up or when I broached the subject. Overall, our conversation was very informative and very positive, and, solely based on our conversation alone, I would recommend you to other people that I know. So thank you very much.
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