FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the service, number of vents and returns, access, condition, and dryer vent length. Share your ZIP code and project details so we can explain the scope and pricing before you approve the work. Ask about current senior and military discounts.
- What is your typical process for working with a new customer?
Tell us whether you need air duct cleaning, dryer vent cleaning, or both, along with your ZIP code and preferred appointment day. We confirm availability, discuss the scope of work, and explain the service and price before work begins. Our service hours are Monday through Saturday, 8 a.m. to 6 p.m.
- What education and/or training do you have that relates to your work?
Contact us for current technician qualifications and training information relevant to your project. We can explain the cleaning method and equipment planned for your property before you schedule.