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I dont like reviews and generally never agree to do them. I was doing a large scale job and in my own head I wanted a small company that would give me an amazing pricing and service and Opus looked like a huge business that was going be super expensive. I talked to several contractors and I really didnt get the best feeling so I called Opus to see how these guys would approach my job. As soon as I spoke to them I knew this was a real business and I was going to be in better shape. The problem was I needed an architect, designer, permits and so on. I went to their office and they had all the guys I needed already working for them and they were GOOD! Like I thought I was going to get kids out of school or something. These guys were great. Also I found out that Opus employed their own teams they were not using sub-contractors. That made me feel pretty good. Their pricing was actually decent and amazing for the level of quality and service. They did all the small jobs that I thought they wouldnt want. So I hired them, they didnt want a huge deposit and were not concerned about getting 50% up front or anything like that. They were scheduled to finish on the 15th of August and they finished on the 17th and there were a few delays on my part but they kept it pretty well on schedule and the budget stayed intact. They had weekend crews to make up for the rain days when they got slowed down. The interior design team was on hand whenever I needed. The landscapers did exactly what RJ designed. Every morning it was a complete event. It was like watching a fined tuned machine run. I have neighbors who hired construction companies and warned me about using big time professionals and said I should hire their friend or something. I would only use Opus and would recommend to anyone who wanted to use them as well. Jose and MariaAug 18, 2015
“The Industry Leader”. A bold statement for which Opus One Design Build deserves every letter. After a home accident my family and I were displaced in a hotel until repairs were completed. I posted a job request on Thumbtack and was contacted by 4 different contractors. RJ from Opus One Design Build was not only the first individual to contact me, he made contact within 15 minutes after my posting. Other contractors made contact hours or even a day later. Not only did RJ beat the pack in communication response, he was also the only one demonstrate a professional composure. This composure was also demonstrated by Russell, our Project Manager, also by Stacie and Wendy at the home office. This well engineered team ensured that all communications were promptly returned by the necessary staff member. Thanks to this finely crafted team we were able to have repairs, upgrades, and an addition completed in an astonishing time frame. All work completed matches the existing structure and the quality has exceeded expectations. A number of neighbors were so impressed the work flow and finished project they have requested referrals for home improvement projects. I do not often review businesses, and when I do it’s because they either struck out or hit one out of the park. Opus One Design Build unarguably falls in the category of the latter. My family and I are back in our home, and it feels like home. I cannot recommend another contractor for any project, large or small. They have certainly earned a customer for life.Jun 12, 2016Verified
Very personable. Very professional. They make sure they stay in contact. And never leave you waiting.Jun 28, 2016Verified
Opus took care of EVERYTHING!!!! RJ remodel Two building spaces, 1 turning a run down fitness center into a Great office space, and the other being a empty space just concrete floors and walls to fitness center. RJ came by or called with progress reports every step of the way and ensured that everything indeed was going smooth. Along the way they came in to some unforeseen complications and painlessly took care of them. They showed up when they said they would and completed the job in a timely manner. I will use Opus in the future and would recommend them highly to anyone else looking to have work done.Oct 10, 2015Verified
RJ does a great job of staying in touch through the whole process. I'd recommend you give them a try when you have a small or big job.Aug 7, 2015Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is simple. We calculate how much labor is required, the cost of our materials and then we total those two numbers - add our profit to that number (usually 18-20%) and off we go. There is no science to construction or interior or landscape design pricing. Its should never be more complicated than the formula I just described.
- What is your typical process for working with a new customer?We will typically have do the following: 1) Phone assessment 2) Follow up in person 3) Proposal and agreement 4) Schedule a start date 5) Weekly site updates 6) Completion 7) Return the property to the client
- What education and/or training do you have that relates to your work?Continuing education every 2 years. Every member of our team.