From Destini T.
![JD'S FLOORING AND MORE LLC]()
JD'S FLOORING AND MORE LLC
I have used John before, back in 2016, and he did a good job. This time, however, the carpet seam did not stay together and separated as soon as I vacuumed. I have been calling John for over a week now to get him back over to make adjustments, but I have not received a call back. He did text me back nearly a week ago and inform me that he could come back out and fix it before Friday, August 16, but it is now August 15th and I have not heard from him since. I have called/text nearly every day since August 9th, but nothing. I hate to leave a poor review, but I have already paid him $110 to repair the carpet as I thought it was done properly and I will now have to pay someone else to come out and make repairs to the carpet that he should be coming out to fix.
This is very unfortunate and at this point I wouldn’t suggest his services due to poor professionalism. Nice guy, but you can’t ignore customers after they have paid.