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Abid provided excellent HP Laptop computer repair service way ahead of that that could be provided by the official computer support agents who have worked on this machine in the past. Abid helped me outside of normal business hours over holiday periods in Houston. He not only repaired the hardware issue I had but also corrected the errors introduced by HP technicians during previous repair. His quote was clear and supported and he communicated changes necessary as he opened the machine. Overall excellent experience both technically and with clear communication on time and cost. As some large parts needed to be replaced total repair time was > 1 week but that would be as expected for a foreign purchased laptop with major part replacement. I would highly recommend Abid for any Computer, Server or network related repair or configuration issue.
Dave did a great job mounting our older TV and setting up components. He had to get special equipment to fit our TV because it's older than today's models. He was professional, knowledgeable and quietly efficient. The system works now just as we'd hoped and are so pleased he was able to help.
My computer would not get out of Save Mode. I called Dave to get a quote for the repair. He was very reasonable and super informative about what the problem could possibly be. He came over (he was very prompt), and diagnosed the hard drive. Unfortunately, my hard drive had died and I decided, after consulting with Dave, that it wouldn't be worth trying to replace it. Dave gave me very good advice on where to get my next computer and also offered to give me any assistance with set-up if I needed it. He is very knowledgeable and has years of IT experience. Although my situation did not turn out well, service is very, very important to me.
Knowledgeable, professional IT help. Got my computer up and running and for a reasonable charge. Would highly recommend for future computer advice/technical support
Jason at Nu Concepts was unbelievably helpful in ways that I would have never expected a technician to be. He came to help on the same day notice at a very reasonable quote compared to other professionals, and without trying to sell anything provided expert advice and feedback about the pros and cons of the surround sound speakers I had and the setup I wanted. When I determined I needed a different center speaker (my mistake in getting the wrong one to start), Jason found a great deal through his network then drove 1 hour to get the speaker and back to my home. He then proceeded to install 5 in-ceiling speakers into my 12+ feet ceilings and set up my surround sound in an amazing way. In the meantime I had been waiting for internet provider technican to come to set up internet at my new home which hadn't been working. Jason took the extra time to check all our connections, find out the cause of the problem and fix it as well. Separately he was supposed to mount my 75 inch TV, which unfortunately we realized was damaged during delivery once we opened the box. Nevertheless Jason installed the mount and voluntarily offered to come back when the replacement TV arrives to help mount it. All in all, Jason worked for nearly 6 hours including travel to get the special center piece speaker (at a discount as well), and despite the challenging work honored his original quote. I was so appreciative of his help that I wanted to pay a bit more just because I saw how hard he worked for us. I cannot recommend Jason @ Nu Concepts enough and will be sure to use him in any other work I have going forward.
Eventhough we couldn't find parts for my old TV, Luther was a great help and professionally tried to me fix my issue. I might have to let go this old TV due to parts availability. Thanks Luther.
I had a power outage to a portion of my home. Derek was outstanding! He was very speedy to his reply and worked around my very busy schedule. He even came out on a Sunday because I had a wedding to attend. He was extremely quick to fix the problem at hand and did exceptional work! When I asked him on the spot for an estimate to replace my electrical panel he was honest and forthcoming (my panel is very old and very rusted over from the elements). He told me he would take pictures of the panel and look through some items at the office for a more accurate estimate. He got back to me the next evening with a very reasonable cost. I already have him scheduled to come back out! I am very satisfied with his work and will definitely be using him again in more future endeavors. Thank you Derek!
Gregg Lloyd was sent to my house because he is a Mac specialist. I have an old mac and couldn't find anyone to help me with a internet connectivity. It didn't take long for Gregg to diagnose and fix the problem. I would definitely recommend his to anyone!
Jordan was an absolute pleasure to work with. He was on time, on point, and a true professional. My home wiring is a complete mess, from the builder initial build. Jordan came onsite and helped map the path of least resistance to get hard wired functionality in key areas. Would absolutely hire Jordan again, and plan to do so for other projects.
David is awesome guy! He was professional, Quick to get the project done. It was challenging to move my electrical source but he was able to get that done quickly. I would love to work with him again. I recommend him wholeheartedly! Thanks!
Reizer Technology has helped me with both personal and work computers. Personal computer needed to be updated. RTS did more than just update my computer. They backed up all my photos, videos and important files (on a personal hard drive I had given to use) cleaned my computer so it works faster. RTS helped me at work (in San Antonio). We were having trouble connecting our computers to the internet. We had contacted our internet provider and had our company IT guy look at it, nothing. RTS was able to connect through our laptop and get our internet back up and running. We were able to get all our computers connected to the internet and back up and running again in no time. I am not kidding when I say in no time! I called them around 9 a.m. and they had our computers back to use before 9:20 a.m. RTS was very professional. I am not the best with computers, and they were very patient with me in both situations. I would absolutely recommend them!
David was able to come out to my office the next day. He was very detail oriented and was able to fix the issue. I would highly recommend his services and will definitely be contacting him for future projects.
My network and phone service is now properly set thanks to you guys. Really professional people thank you guys.
Chris is very knowledgeable about the about home theater setup. He takes pride in providing great service. Chris went over and beyond to make sure I was satisfied with his work. I highly recommend Chis for home theater and electronics assistance.
Nic did a great job for me. He ran a lot of diagnostics on my computer which, among other things, showed that my anti virus was being treated as a virus in my computer, so he uninstalled it, and installed Malawarebytes. He also updated my 1Pass , and did several other tweaks. My computer runs like new now. I hadn't met Nic before, but this will be the beginning of a long friendship.
Steve has been very helpful every time I have needed him. He is very knowledgeable and easy to work with.
We outsource our IT network and marketing to NW3. They get projects done for us on time and understand our needs. Thank you NW3!
My experience with Texas Network Cabling was awesome. They had a very quick response and did quality work, including professionalism. I will definitely use them again!
Very knowledge about IT solutions for my business! Great experience working with him!
I highly recommend this company. The technician is reliable, knowledgeable, and professional. He fixed my issue with my external cameras system sofware and home intelligence quickly for a reasonable price. I will definitely use this company again.
Arthur is very talented in trouble shooting computer software problems and equally has good knowledge on most hardware. I have used his services many times whether it be software upgrades or making internal changes to significantly increase operating efficiencies. He is service oriented, solution driven and will quickly help resolve your computer operating problems. I highly recommend his services.