I experienced a failure with my DVD drive on my 2-yr old. HP Envy 15t laptop, so I took it to a local shop in Katy to obtain a 'ball park' price to replace it. I was absolutely shocked when I was quoted a price that was nearly one fourth the original purchase price of my laptop (a shade over $ 800.00). They mentioned it would be much cheaper to use an external DVD drive, but I didn’t want to add more clutter to my desk with additional hardware.
While searching the web for repair shops, I came across Thumbtack and I thought to give it a try. Within ten minutes, I received two quotes. Peter Tran of Transcend Technology quoted me $ 45.00 to replace it, which was less the half of the price of the other proposal. I also called another shop in Katy for a rough repair estimate, but after describing my problem, they informed me they would call back within an hour or so. That didn’t happen.
I got in touch with Peter and visited his residence to confirm the problem with the drive. Sure enough, it was fried. I left the laptop with him and he called later that afternoon to inform me he had located a new drive. I advised him to order it, and with shipping cost added to the part, the total cost came to only $ 50.00 for the repair (part cost and his labor cost). The fix was completed five days later, and he also performed a minor tune-up on my laptop. Needless to say, it’s running ‘like new’, and I am really pleased with his services.