FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My goal is to make your travel planning process smooth, stress-free, and tailored to your needs — without unnecessary costs. My services are typically free to you because I’m compensated by the travel supplier you book with, such as cruise lines, resorts, and tour operators. However, a planning fee may apply if you are not ready to place a deposit or make a payment at the time of your request. This helps ensure that my time and expertise are used to serve clients who are serious about booking. You’ll receive personalized attention, expert guidance, custom itineraries, and access to exclusive offers — all designed to deliver an exceptional travel experience from start to finish. If you're ready to start planning, I'm ready to help.
- What is your typical process for working with a new customer?
I believe in keeping things smooth, professional, and personalized. Here’s what working with me typically looks like: Initial Consultation We start with a quick conversation — by phone, email, or Zoom — to learn more about your travel goals, preferences, budget, and timeline. Whether you have a destination in mind or need help figuring that out, I guide you through the possibilities. Custom Travel Options Based on your input, I’ll create tailored travel recommendations. This might include cruise options, resort packages, excursions, or full itineraries. You’ll receive clear pricing, payment plans (when available), and booking details. Booking & Confirmation Once you’re ready to move forward, I handle the booking process, provide confirmation details, and walk you through next steps — including travel insurance, documentation, excursions, and more. Pre-Travel Support Leading up to your trip, I’ll keep you informed and prepared. You’ll get checklists, reminders, and insider tips to ensure a stress-free departure. Ongoing Access From booking to boarding to return, I’m available for questions or support. You're not just a transaction — you're a client, and I treat every trip like it’s my own. My process is built around professionalism, clarity, and exceptional service — so you can focus on enjoying the journey.
- What education and/or training do you have that relates to your work?
I am a Verified Travel Advisor (VTA) through the American Society of Travel Advisors (ASTA) and a Certified Cruise Counselor (CCC) through the Cruise Lines. I’ve completed extensive supplier and destination training with major brands like Carnival, Royal Caribbean, Virgin Voyages, MSC, Princess, Hyatt, Hiton, Marriott and more. In addition to my formal certifications, I continuously invest in professional development through workshops, webinars, conferences, and firsthand travel experiences — because I believe the best way to serve my clients is to stay informed, connected, and personally familiar with the products I recommend. I also bring real-world expertise from years of planning and executing group travel, luxury getaways, and customized vacations — from land to sea and everything in between. This mix of formal education and hands-on experience allows me to deliver expert guidance with a personal touch.