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Owen did a great job removing malware from our PC, and then transferring our data to a new hard drive. He was courteous, he kept us informed of his progress, and his prices were incredibly reasonable. I'd gladly recommend him to anyone who needs upkeep on their PC.
I was so impressed with how quickly they were able to recover data from my dead flash drive. The latest version of my dissertation was on that flash drive so I was pretty panicked that I had lost everything. He recovered everything within a couple hours and the price was much lower than I expected. I will definitely recommend to anyone I know having computer issues. Thanks Daniel!
My Lenova laptop was damaged when it fell from the lap onto the floor as well as had a heavy object fall on it. Although the laptop was not physically damaged (thanks Lenova for a well built case) the computer would no longer boot, it stopped at the home splash screen. I looked online for a place that could do either a hard drive repair or a data recovery since unfortunately, the laptop had not been backed up and the data is very important. I found many places but so many of them are expensive, which I totally get, hard drive data retrieval can be difficult, time consuming and costly depending on the techniques used to recover the data. Many places offered to come to me which is something I liked, but many of them charge a mileage fee which I have a problem with. Gas is cheap these days so a .50 a mile fee charged both ways can be costly once added to the $85 an hour most of these places charge. I tried Thumbtack for the first time, I had three quotes right away, one of which was not going to work since he is an apple laptop repair technician. Of the two remaining companies, I liked them both. I had a difficult time deciding but when it came right down to it, Luiz took the extra step to ask my model number so he could determine how that laptop is built to determine what he would need and if he was capable of even working on the machine. Additionally, he didn't charge a millage fee. Although the other company I liked had 35 reviews all of them fantastically good, I sometimes want to give the new guy a try to help him build his business. Sometimes you get burned in doing that and sometimes you get a great value. Luiz was FANTASTIC, not only was his pricing much lower then the competition, he also stated he wouldn't charge me if he was unable to retrieve the data, so right off the bat I had nothing to lose. Luiz was on time, he was very friendly, he explained what he was going to do and how he was going to do it. He put me right at ease. He took my hard drive out and connected it to his magic black boxes and was able to eventually get the damaged hard drive to show some data. Luiz worked for almost 3 hours recovering what data he could while at my home, but then he took the computer and spent countless hours recovering everything else that was not completely lost from a hard drive that was gravely damaged and almost unworkable. Along the way he replaced my hard drive with a solid state drive (SSD) and reinstalled Windows 10 along with the other programs I would need. He provided a photo of his driver's license when he took my computer which made us very comfortable. A couple of days later he was back at my house and showed us everything he was able to recover. Along the way he was very polite and very knowledgeable with this stuff. I would HIGHLY RECOMMEND having Luiz come and take care of all your computer needs.
Vincent was prompt, informative and very creative in retrieving data from a failed external drive that had all my son's baby pics & videos on it. After several software recovery attempts failed, he put it in the freezer (apparently this is a thing!) and it worked! He also spent extra unpaid time giving me recommendations for a new external hard drive. I would highly recommend him for his professionalism, efficiency, and cost.
Issues with the hard drive on one of our office PCs. Korrey was able to transfer files that I needed off the hard drive that had issues. He also confirmed what we had been thinking, that the PC I had for my work load was not the right one. Very affordable, and knowledgeable. Thanks Korrey!
I determined there was a hardware failure. For a $50 diagnostic, Discount Electronics told me what it was and how much it would be to fix within 24 hours. I elected to do data recovery instead and since it wasn't much data, my diagnostic fee covered that. Their texting service log kept me seamlessly up to date. I'm a computer support professional and I plan to use Discount Electronics for all IT problems beyond my expertise in the future. I could not be more pleased with their work and service.
I'd like to thank experts from ACE Data Recovery team. I contacted them for their prompt assistance with file recovery when I had a boot problem with my laptop. I sent laptop's hard drive to ACE Data Recovery and in a week I got brand new external hard drive with all my priceless files on it. Now I know there is at least one company capable to recover files in a professional way.
Reasonable rate. Thorough in hus testing. Saved my data from a dodgy hard drive that was on the way out. Thanks mate. I know where to go if I need a computer repaired.
Swapped out my original hard drive for a new SSD hard drive and update my system to windows 10. Mike has done several jobs for me and has gone out of his way tor provide outstanding service! I highly recommend.
Glenn was fantastic! I would definitely recommend him to anyone needing data recovery. The hard drive in my MacBook broke and I hadnt backed up my computer in a while. I took the broken hard drive to Mac Works and they told me there was nothing they could do. Glenn was able to recover the majority of the data that I cared about at a much lower price than anyone else I could find. He had recovered the data that I cared about in the same day.
Recovered all of the data from a corrupted external hard drive. Very easy to communicate with and thorough in describing the processes needed to recover the data. Fast and professional.
Ken was referred to me by another PC repair technician. He was touted as the "data recovery guy." Dealing with Ken was a breeze. He's very busy but was very accommodating on getting with me to collect my dead hard drive. He got the job done very quickly . . . less than 24 hours. Communication was at all times responsive and clear. Ken was able to recover the data as fully as I had hoped. He did a great job at a fair price and I was able to support a local service provider instead of sending the drive off to God knows where. I highly recommend (and will use him again) Ken for data recovery services. He's earned, from me, the title of the Hard Drive Whisperer!
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