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Browse these computer repair services with great ratings from Thumbtack customers in Plano.
I recently had an issue arise with my home computer that I was not able to handle on my own. It blue screened and proceeded to go into a repair loop in which it was unable to repair itself. Feeling a bit lost and unsure of what to do I found Thumbtack and requested a quote to hopefully get my computer back up and running. Harry Stein with Stein Solutions was the first person I heard back from, despite the fact he is not locally located to me. His quote was quite reasonable and even offered that if he was unable to fix the issue I would not have to pay. To me, this proves that Stein Solutions cares about their customers and aren't just about the money. After spending several hours on the phone with me several days in a row, I could clearly see that Mr. Stein does truly care about his customers and not the money. He's dedicated to making sure they understand not just the issues causing the problems that may have arisen but also ways to prevent them should they be preventable. In my case, it turned out to be a hard drive failure and not something he was able to fix, only because of the distance between us and the means to get the computer to him for the repair was not there. Had that not been an issue he could have done the repair for me as well. Because getting the computer to him was not possible and he was not able to actually repair the computer for me, he put forth the effort in helping me to locate someone closer who could do the necessary repairs once we knew what was wrong. He was very professional and walked me through the steps to diagnose the issue and determine that it was indeed a hard drive failure. Mr. Stein also made every effort to ensure the repair costs were reasonable and to make sure I would not be overcharged for the work that needed to be done. I think he did a wonderful job and I am more than greatful for every effort he put into making sure my computer would be up and running again at an affordable rate. Not only does Mr. Stein put forth the effort in making sure the repairs are affordable. He goes the extra mile in insuring his customers are both well taken care of and well educated, and his services don't just stop with the repair. He also ensures you walk away with the knowledge to be able to prevent future issues that can be prevented. I would definitely recommend him to anyone; because he does do repairs remotely as well but if that is not a possibility as was in my case, he will still make sure you get connected with someone who can help. I also am very greatful for his timely response. His quote came in within a few hours of my request rather than days later; and even getting the referral needed for the local repair was done fairly quickly. A huge thank you to Mr. Stein for the caring nature in which he takes care of his customers, for his professionalism, for the effort he puts forth, and for all of his hard work and expertise! If I was able to give more than a 5 star rating, I would most certainly do so!
John Williams Jr., owner of 1st Stop PC Repair, is an exceptional computer repair tech who is knowledgeable, professional, experienced, timely and courteous. He has handled my computer issues without issue each and every time and helps me to understand what is being done so I dont feel like an outsider. John Williams is what I consider to be the "Master IT", indeed. Don't hesitate to call him for all of your computer challenges.
Came out on 2/4/2017 to repair my computer which was horribly on the blink and did one of the best jobs I have ever received for repair. Very reasonable and experienced in field. Would recommend and use again. Thanks MW
After repairs, computer worked as if it were brand new! Worked very fast, improved Microsoft word, and windows. Didn't take long at all. Reasonable price for it all.
We had a power surge and it did a fair amount of damage. Daniel did a great job getting us back up and running. He repaired a large 4k TV and revamped our entertainment cabinet.
Jeremy was phenomenal throughout the entire process. Although he never touted it, I now understand and am recipient of, the fruits of his efforts in getting a BA in IT with a concentration in Networking, GPA 3.56/4.0 and a Masters in Information Systems, IT, from the University of Phoenix, along with a variety of licences. Jeremy took great strides to understand my computer issues, running many tests from beginning to end, reflecting his need, not to mention desire for, accuracy and to find the best solution. In addition, he questioned if I had any photos or important material on my computer I wished to save first should there be any loss; he had a large external drive in his car he wished to transfer the material to for fear of losing it. This confirmed that he was not only proactive, but he knew how to connect the dots, a skill not always predetermined from birth. There were a few technicians before Jeremy that I paid through companies I was affiliated with, all ultimately doing the same thing, and my computer kept failing every few months. I said nothing to Jeremy about what they did; that said, Jeremy came back with something different. He said one of my drives was out of commission (I had a dual drive, and I knew this), but the other was going bad and I needed a new one. He requested he take my machine, find a good price on a dual drive, and get it to me soon. The following day he contacted me with a very good price for one solid state drive, told me he could set up the bad one for storage, gave me a wonderful price for labor after all the time spent on my computer and had it to me that day. Bottom line, Jeremy was intuitive, honest, intelligent, extremely personable, professional, knowledgeable and patient. Further, he kept in contact. The end result was that my computer was completely restored, faster than before, at a great price, the work was completed expeditiously and as an extra bonus my laptop was returned cleaned and looking brand new. I strongly recommend Teach Me Technology, LLC for any of your computer repair needs. Thank you, Jeremy, and if you need a reference, you have my permission to give that person my cell number in order to contact me!
Thanks to Experimac, I was lucky to receive some trade in value on my broken Macbook Pro, along with a few other item (old Macbook & Iphone) and was able to get a brand new computer for about what a repair would have costs me. they were patient, polite, informative, & really interesting in fulfilling client needs!
I was impressed by Matthew Edwards ability to communicate clearly and sustinctly. He stated his price, availability, and plan of action. Then he performed as promised. He showed up very promptly and worked diligently. He tried every thing he could think of to get my old computer to open up. He explained how computers get too full and start doing weird things. Nothing worked. He then asked if he could take it to his lab and see if there was anything else that could be done. The next day he said he had tried, but the problem seemed to be in the motherboard; and to fix it would cost more than a new computer. So, I asked if he could help me find a replacement, and he did. While his suggested computer looked OK, I spent some time trying to check out other options. None looked better, so I bought the one he suggested. Matthew gave me very professional help, spent extra time trying to get the old one working, and was pleasant and professional. I would gladly use him again and recommend him to others. He is an asset to DFW Network Services. Bob Patton
Scott was very professional and honest in his service. The estimate repair time, pick up and delivery was accurate as promised.
I meant Sam through Thumbtack which was the best thing that ever happened. I meant Sam on a Saturday,he took my computer which was very old. He called me told me what was going on with my computer said it had malware, and viruses Sam made so many great ideas on what he could do, how to make my computer a lot better. My computer had Vista on it and he converted it over to Windows 10. Which I was very scared but 5 days later when I picked up my computer Sam was very nice and was showing me how to do all the things that were new. Sam was very caring and make sure I understood everything that he was teaching me . Thank you Sam for everything you did and all the ideas and helping me understand more about my computer. Your work is excellent! If anybody out there is looking for a computer expert... Sam is the one. THANK YOU SAM!!
Excellent, Dev Systems fixed my computer problem right away, also showed me how to fix the computer if it happened again
Ken was very helpful from the start. I found him online in just a few minutes and he was exactly what I needed. He ordered the part needed and came to my home and picked up my computer and repaired it and then returned to me the computer early the next morning before 24 hours had passed. He helped me with a very difficult repair and he has made my computer perfect again. I would recommend him and his services to anyone. He's first-rate, top of the line.
Had a horrible mess on my computer. After he was here, it was cleaned up.
Fixed my computer for a very reasonable price. Loved the service. Friendly, savvy technician. I highly recommend his services.
I recently purchased a new laptop in order to play online poker. The problem was that I could not log into my favorite site. Mr Hime totally solved my problem by cleaning up files that the manufacturer had loaded onto the computer. I am a total novice on computer maintenance and his expertise was welcome. The experience did not feel intrusive at all, as Mr. Hime had to do the repair with the use of a remote access software program. The total cost to me was much less than what even the computer company offered to fix it for. Overall a very positive outcome considering I was ready to return the computer.
Job not completed yet.
Great professionalism. On time and fixed my computer which I haven’t been able to use for over 2 months. Highly recommend
I'm a trained technician with many years of experience in computer repair. I'll do my job as cheaply and quickly as possible.
I do repair, build service tune ups, virus protections, optimize hard drives, hhd, change out motherboards, clean, free check, install new windows, clean, sweep, and much more repairs.
Seeing the relief in their faces when their product is fixed and they can continue on with their actives.
We provide outstanding service. We follow up with each customer to ensure high quality service with a smile.