Prior to coming on-site, Fina gave me a quote for furniturerefinishing that was reasonable. However, when she arrived on-site, she increased the amount, stating she did not pay close attention to some of the details of the furniture from the pictures I posted on thumbtack. Additionally, this project was delayed for over one week, as she spent several days developing a proposal she and I discussed regarding future work that I had not hired her to complete. I would had rather she finish this project and then work on the proposal.
Secondly, she did not purchase the paint I had requested for the furniture project. Rather, she purchased the color she felt would look better on the furniture. As a result, I insisted that she re-do the furniture with the paint color I selected.
Furthermore, I agreed to allow Fina to paint two of my kitchen barstools. However, she never told me the rate for painting the barstools. When she finally gave me a rate, she stated it would include reupholstering the barstools and that she would come back later to do it. When I contacted her today schedule a date to reupholster the barstools, she replied that she was tied up with a major job and that she never stated the quoted rate included reupholstery of the barstools.
Based on these problems, I will never hire Fina for a project. If a person selects Fina for a project, I recommend that you require her to inspect the area before hiring her. Additionally, I recommend that you require a written contract from Fina that includes all details of the project (including prices) before commencement of work.
FINA ROSS DESIGNS
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