House Cleaning

Find a house cleaner near Schertz, TX

Find a house cleaner near Schertz, TX

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

Should I hire a move-out cleaning service or do it myself?

You may benefit from hiring a professional move-out cleaning service, depending on your budget, time frame and whether you will be getting a deposit back. Hiring a cleaning service takes the stress out of your move. But if you’ve had your house regularly deep-cleaned, or if your landlord will charge you for cleaning anyway, you can save costs by DIY-ing it.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

What are the different types of house cleaning services I can get?

There are several services offered by professional house cleaning companies, each suited for a different purpose. These services include:

  • Standard cleaning, which is a basic cleaning typically done on a weekly or monthly basis;
  • Deep cleaning, which is a detailed cleaning with more intensive work than a standard clean;
  • Move-in and move-out cleaning, which is a detailed service preparing a home for residents moving in or out;
  • Green house cleaning, which is a service that uses eco-friendly cleaning supplies and products. 

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time services.

How much should you tip maids or cleaning services?

Tipping between 15 and 20 percent is considered an appropriate tip for maids and house cleaners — just as it would with a barber, food delivery driver or taxi operator. During the holidays, you might want to consider tipping a bit more. 

It’s important to note that some housekeeping and maid services might include a tip within the service fee, which should be explained to you in the service contract. Talk to house cleaners in your area to find out what's included in their fees.

Reviews for Schertz house cleaners
Lynn F.
Fabulous! Thorough clean - the whole house sparkles!
You've Got MaidsYou've Got Maids
Angela W.
Linda did a very good job of cleaning my house for a move out clean. She and her employees were there for almost 8 hours getting my house thoroughly clean...I should get my full deposit back...she did a wonderful job! Thank you so much!
Buckets4Duckets Cleaning ServiceBuckets4Duckets Cleaning Service
Thumbtack Customer
The cleaning service we paid for was a move out deep clean to put the house on the market. The "cleaning crew" was one lady and although she worked hard, she still wasn't finished after 8 hours. This is a big house (2400 sq ft). The kitchen floor was sticky, the windows weren't clean, and much of the house didn't get dusted. The carpet cleaning was terrible. The guy only spent an hour cleaning the carpet and said the high traffic areas wouldn't come clean because we didn't "properly maintain the carpet". After he left, we recleaned the carpet with our little carpet shampoo machine (purchased from Walmart) and the high traffic areas came clean. To be incompetent is bad enough, but when you blame the client, that's just insult to injury. since the payment was taken out of my account automatically, I paid but I would like a refund for the carpet cleaning.
Eco Cleaning Co. - San AntonioEco Cleaning Co. - San Antonio
Taylor H.
J&D cleaning did a great job deep cleaning my house. They paid very close attention to detail and made sure every little thing got a proper cleaning. I plan to use them again for biweekly cleanings because they are better than any other deep cleaning I’ve had in the past.
J& D Cleaning and Handyman servicesJ& D Cleaning and Handyman services
Christal P.
My house smells and looks wonderful!! With this being a move out cleaning I will be using them again at my new place
Marin Family Cleaning ServicesMarin Family Cleaning Services
Jean L.
We hired them for a deep cleaning. I'm very pleased with the work done. The house really had not had a decent cleaning in over year. They did a great job, do not use strongly scented products, and are reasonably priced. I definitely recommend them. We will be using them for biweekly standard cleanings.
OMALA Home ServicesOMALA Home Services
Andrea P.
Lauren and her team showed up on time , ready to clean, wore masks when we asked them to, and even though the house was bigger than I think she originally thought she and her team worked tirelessly to clean it spotless. I’ve already booked her to come back on a regular basis.
Garcia's Best CleaningGarcia's Best Cleaning
Bodunde A.
Highly recommend Sylvia and Thorough Cleaning for all your cleaning needs! Our request for Move Out cleaning was fairly last minute. Sylvia pulled out all the stops to ensure that our house was left spotless and looking brand new. We were left particularly impressed by Sylvia’s attention to detail, strong work ethic and high level of professionalism. Thanks again Sylvia - we look forward to working together in the future!
Thorough Cleaning, LLCThorough Cleaning, LLC
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