I just got my computer back from Metro Techs and I just had to leave a review for them. I was ready to throw my computer in the trash, I did a quick search on Craigslist and I found Metro Techs. I spoke with Richard and he was extremely friendly and helpful. He asked me to bring my computer to him, he invited me into his work area and let me watch him work on my computer. An hour later, everything was working the way it should! I only paid $75 and my computer is faster than it has ever been, plus I have Internet Security and Anti Virus Software to help protect my computer in the future. Thank you again Metro Techs. Richard, you're a great technician and I will send everyone I know to you when they have a problem.