Ryan did a great job! I brought my PC to him with a feeling that my PSU was having some problems. The following day Ryan took my computer from his home to his work office to properly test things out. The PSU was in fact failing, and instead of me having to order a part online and wait for it's arrival or travel to Fry's or another electronics store to get a replacement, he volunteered to drive to Frys for me and pick up the new PSU and install it and bring it back to his home for me to pickup as that is much closer for me than his computer lab. All in all, it was a great experience, the pricing was great, and I'd highly recommend using Ryan if you have PC issues in the future! I know I will be!