FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size and complexity of the project. We offer competitive rates and occasionally run promotions for larger projects. It’s important for customers to understand that there may be additional costs for specialty materials or unforeseen issues that arise during installation.
- What is your typical process for working with a new customer?
When working with a new customer, we start with an initial consultation to understand their vision and preferences. After that, we provide a detailed estimate. Once everything is approved, we schedule the work and maintain open communication throughout the project to ensure satisfaction.
- What education and/or training do you have that relates to your work?
I have completed several tile installation courses and training certifications through recognized trade organizations. Additionally, I have undergone on-the-job training to master various techniques and stay updated with the latest trends in tile work