First of all, let me say that my cleaning request was so audacious, only certain kinds of people could tackle it. So I'll emphasize how Paloma is as a person alongside her skills at cleaning. Paloma is a lovely lady. She is relatable, funny, upbeat, patient, and very easy to get along with. Paloma truly cared for me and made it her personal mission to ensure I was happy before, during, and after my deep cleaning request.
I moved into my new home and immediately realized it was not cleaned for years! I discovered spiders, cobwebs, mildew, dried oil, odd smells, and an unfathomable amount of dust. We both agreed that of all the homes either of us have seen, my home was the dirtiest by a great deal.
Paloma performed a deep cleaning and completely revitalized my home. She listened carefully to my priorities and immediately began to clean. I enjoyed her down-to-earth attitude, straightforwardness, and patience with me. Upon cleaning a room, Paloma asked me to inspect it. Her efforts matched the importance of each priority (e.g. hammering down on a dirty bathroom & kitchen).
A few times, I forgot to point out some areas that needed ultra deep cleaning. So when I interrupted her flow multiple times, Paloma expressed understanding and patience; she never seemed fazed, remained upbeat and conversational. For those of you who prefer silent cleaning, I can bet that Paloma will do just that. Nonetheless, she is an excellent communicator, which is a major bonus. From personal experience, I know how dissatisfying a service can be due to a lack of communication and/or clear instructions.
So, without a doubt, I am thoroughly satisfied not only with her cleaning, but also of her as a person. In a sweet sort of way, she felt like my mother, giving cleaning tips, making jokes, and was very hardworking. I have faith in her to do an excellence job and remain professional.
Oftentimes, realizing the extent to which a home must be cleaned can be daunting and demotivating - it certainly was for me. But not for Paloma! After hours of dusting, brooming, wiping, and mopping, I knew she could go on and on and on.
It's been a rough few days moving in, but I can finally unpack comfortably and just relax. I feel at home thanks to Paloma. I know long reviews like this can feel sketch, but I cannot express how wonderful she is all around. If you must, contact her and find out for yourselves (I left a voicemail, and she got back to me within 30 minutes). I most certainly will be sticking to her for any future requests. I'm sharing this today because of my positive experience, and I will recommend her to others. Thanks again, Paloma!