The overall job went very well. I was impressed at how much Devin knows about trees. He was also very quick and works very hard! In fact, he went ahead of schedule it got it done! And he was very accessible with our budget, which blows the competition!
There are a couple sticking points that could have gone better. Initial communication was a bit of a pain. We initially couldn't connect, and played a lot of phone tag. After connecting, he was very prompt in doing a free estimate, that was definitely a plus. Once we agreed on the day, he arrived without notice. Some people don't mind this, but I do because I like to plan ahead. We agreed to cut the tree to a certain height from the ground, but he left a couple feet higher than we agreed. He indicated that he had issues when cutting the tree, as there were nails in the tree. He also wanted to change the price a bit, because of damage to his machine. I would expect a tree company to anticipate these kind of things during a job, and as to the 4 foot stump, I guess I will have to work on that myself.
Again, I want to reiterate, that Denvin is a hard worker, and seems like an upright guy. I would definitely call him again or refer him to someone else.