I was in town for a conference for 4 days, and was also a speaker at said conference. I dropped my laptop and completely destroyed the screen. Larry came to the resort I was staying at, picked up the laptop while I was gone touring local hydroponic facilities, and had it fixed by the time I returned later that day. Excellent work, professional, and services were priced very reasonably. If you have any computer issues, Larry is the guy to call!