Bruce saved the day! He responded quickly to our water heater problem. Within hours of contacting him, the job was done! We appreciated that he was punctual, reliable, worked efficiently, clean, and very knowledgeable. He took time to explain and show us how and why our water heater has failed. He even caught a potential problem that if not tended to, may cause flooding in the house. Overall, we are very satisfied and we highly recommend Bruce!